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- Tasks: Engage with customers, explain vehicle work, and ensure top-notch service.
- Company: Join a thriving Franchised Car Dealership in Cambridge with a strong reputation.
- Benefits: Enjoy a competitive salary, attractive benefits, and potential for overtime pay.
- Why this job: Be part of a dynamic team, enhance your customer service skills, and make a real impact.
- Qualifications: 3 years of customer service experience and a full UK driving licence required.
- Other info: Work Monday to Friday with occasional Saturday shifts; great for work-life balance.
The predicted salary is between 26500 - 28500 £ per year.
Temporary Service Advisor – Cambridge –
£14 – £15 Per Hour –
No Saturdays –
Immediate Start –
Weekly Pay –
Our client, a busy franchised dealership, in Cambridge have the requirement for a Temporary Service Advisor to join their highly successful Aftersales team.
Responsibilities:
Meet and Greet Customers
Explain to customers the work due to be carried out on their vehicle
Accurate completion of courtesy car insurance paperwork
Calling customers with progress updates and advise of any work needed
Liaising with the Workshop, Parts Department, Valeting Team and Drivers
Invoicing work carried out
Invoice explanation and taking payment
Quoting, introducing and selling of Service Plans
Ensuring all Warranty paperwork is completed correctly
Delivering the highest level of customer service at all times
Experience, Skills and Qualifications:
Minimum of 2 years Service Advisor Experience
Full UK Driving Licence
Working Hours:
Monday to Friday 8am – 6pm with half hour’s lunch
Our client also has permanent roles available, please apply via this advert for full details
#J-18808-Ljbffr
Contact Detail:
KPI People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific services offered by the dealership. Knowing the ins and outs of their service plans and any unique offerings can help you engage in meaningful conversations during interviews.
✨Tip Number 2
Brush up on your customer service skills, especially in a face-to-face setting. Role-play scenarios with friends or family to practice how you would handle various customer interactions, as this will be crucial for the Service Advisor role.
✨Tip Number 3
Network with current or former employees of the dealership. They can provide insights into the company culture and expectations, which can give you an edge in your interview.
✨Tip Number 4
Prepare questions to ask during your interview that demonstrate your interest in the role and the company. This shows that you are proactive and genuinely interested in contributing to their team.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially any roles that involved face-to-face interaction. Emphasise skills relevant to the Service Advisor position, such as communication and problem-solving.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities listed in the job description. Mention your experience with customer service and how it aligns with the role, and express your enthusiasm for working in the motor trade.
Showcase Relevant Experience: In your application, provide examples of how you've successfully managed customer interactions in previous roles. Highlight any experience you have with invoicing or liaising with different departments, as this is crucial for the Service Advisor role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Service Advisor.
How to prepare for a job interview at KPI People
✨Showcase Your Customer Service Skills
As a Service Advisor, your ability to connect with customers is crucial. Prepare examples from your past experiences where you provided exceptional customer service, especially in face-to-face situations.
✨Understand the Role and Responsibilities
Familiarise yourself with the specific duties of a Service Advisor. Be ready to discuss how you would handle tasks like explaining work to customers and liaising with different departments within the dealership.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, as you'll need to explain technical information to customers who may not be familiar with car maintenance.
✨Prepare Questions for the Interviewer
Show your interest in the position by preparing thoughtful questions about the dealership's culture, team dynamics, and expectations for the Service Advisor role. This demonstrates your enthusiasm and commitment.
