At a Glance
- Tasks: Provide expert advice on life insurance products and deliver exceptional customer service.
- Company: Join an award-winning insurance brand focused on enhancing lives and promoting health.
- Benefits: Enjoy a hybrid work model, ongoing support, coaching, and career development opportunities.
- Why this job: Be part of a pioneering company that values customer relationships and societal impact.
- Qualifications: Strong financial services experience and excellent communication skills are essential.
- Other info: This role is based in Manchester with 2 days a week in the office.
The predicted salary is between 19200 - 28800 £ per year.
Protection Advisor £32,000 Location: Manchester/ Hybrid role – 2 days a week in the office MERJE is seeking a talented Protection Advisor for a leading insurance company. This role offers an exciting opportunity to provide exceptional customer service and advice on life insurance products. The ideal candidate will have strong financial services experience and excellent communication skills. The Company This award-winning insurance brand is committed to making people healthier and enhancing lives. They offer a unique health insurance and healthy living programme, pioneering shared-value insurance that benefits customers, business, and society. The Role As a Protection Advisor, you'll provide expert advice on life insurance products via telephone, building rapport with customers and ensuring regulatory compliance. This fast-paced role offers ongoing support, coaching, and career development opportunities. Key Responsibilities of the Protection Advisor: Deliver exceptional telephone-based customer service and advice Manage time effectively in a fast-paced environment Maintain up-to-date product knowledge and drive personal performance Ensure compliance with FCA and internal regulatory standards Conduct thorough fact-finds and document all customer interactions Required knowledge and experience for the Protection Advisor role: Proven experience in Financial Services Strong understanding of FCA regulatory requirements Excellent custom…
Protection Advisor employer: MERJE
Contact Detail:
MERJE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Protection Advisor
✨Tip Number 1
Familiarize yourself with the latest FCA regulations and guidelines. This knowledge will not only help you in the interview but also demonstrate your commitment to compliance, which is crucial for a Protection Advisor role.
✨Tip Number 2
Practice your communication skills by engaging in mock calls or role-playing scenarios. Being able to convey complex information clearly and build rapport with customers is key to excelling in this position.
✨Tip Number 3
Stay updated on the latest life insurance products and market trends. Showing that you are knowledgeable about the industry will set you apart from other candidates and demonstrate your passion for the role.
✨Tip Number 4
Network with professionals in the financial services sector. Attend industry events or join online forums to connect with others who can provide insights and potentially refer you to opportunities at leading companies like ours.
We think you need these skills to ace Protection Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Protection Advisor position. Highlight key responsibilities and required skills, such as customer service experience and knowledge of FCA regulations, to tailor your application.
Tailor Your CV: Customize your CV to emphasize your relevant experience in financial services and any previous roles that involved customer interaction. Use specific examples that demonstrate your ability to provide exceptional service and advice.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the insurance industry and your understanding of the company's mission. Mention how your skills align with the role and express your enthusiasm for contributing to their unique health insurance program.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at MERJE
✨Showcase Your Financial Services Experience
Make sure to highlight your previous experience in financial services during the interview. Be prepared to discuss specific roles and responsibilities that demonstrate your understanding of life insurance products and FCA regulatory requirements.
✨Demonstrate Excellent Communication Skills
Since the role involves providing advice over the phone, practice clear and concise communication. You might want to prepare examples of how you've successfully built rapport with customers in past roles.
✨Prepare for Regulatory Questions
Familiarize yourself with FCA regulations and be ready to discuss how you ensure compliance in your work. This will show that you understand the importance of regulatory standards in the financial services industry.
✨Emphasize Your Adaptability
The job is in a fast-paced environment, so be prepared to share examples of how you've effectively managed your time and adapted to changing situations in previous roles. This will demonstrate your ability to thrive in a dynamic setting.