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- Tasks: Handle credit hire claims and provide excellent customer service from home.
- Company: Join a cutting-edge InsurTech firm revolutionising the claims industry with innovative technology.
- Benefits: Enjoy a competitive salary up to £35K, remote work, and support for professional qualifications.
- Why this job: Be part of a friendly team in a dynamic environment with endless growth opportunities.
- Qualifications: Previous experience in credit hire claims and strong communication skills are essential.
- Other info: Work from home with all necessary tools provided, including a top-of-the-range Apple MacBook.
The predicted salary is between 21000 - 35000 £ per year.
A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!
This ‘Third Party Administrator – with a difference’ is the brainchild of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.
This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.
Due to having long-term deals in place with a number of MGA’s (each with diverse books of business), the need has arisen for an experienced Credit Hire Claims Handler to join the team. It is essential that you have previous experience within Credit Hire claims and just as importantly, you will have either worked within an insurance company environment, or via delegated authority at a loss adjusting firm or Third-Party Administrator (TPA). Experience with commercial vehicles would certainly add weight to your application.
As this role is 100% home-based, you must be highly motivated and able to work under your own steam, with minimal supervision (but lots of support!), and you’ll be well-organised with excellent task-management skills. As you’d expect from a disruptive Insurtech firm, you should be client service-focused, with a can-do attitude, and pride yourself on your problem-solving skills and innovative approach to delivering excellent client outcomes.
As you will be dealing with stakeholders from all walks of life, and dealing with a wide variety of losses, you must have excellent communication and rapport building skills, with the ability to have difficult conversations, whilst demonstrating empathy.
You will receive a generous basic salary up to £35K per annum, together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit! With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!
Contact Detail:
Aston Charles Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Familiarise yourself with the latest trends in the InsurTech industry. Understanding how technology is reshaping claims handling will not only impress during interviews but also show your genuine interest in the field.
✨Tip Number 2
Network with professionals already working in the InsurTech space. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples of your experience with Credit Hire claims. Be ready to highlight your problem-solving skills and how you've successfully navigated challenging situations in previous roles.
✨Tip Number 4
Showcase your ability to work independently by sharing past experiences where you thrived in a remote or minimal supervision environment. This will demonstrate that you're well-suited for a home-based role.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Credit Hire claims specifically. Include any relevant roles within insurance companies or as a Third-Party Administrator, and emphasise your skills in managing commercial vehicle claims.
Craft a Compelling Cover Letter: Write a cover letter that showcases your problem-solving abilities and client service focus. Mention your motivation for working in a home-based role and how you can contribute to the supportive team environment.
Highlight Relevant Skills: In your application, clearly outline your communication and rapport-building skills. Provide examples of how you've successfully navigated difficult conversations while demonstrating empathy in previous roles.
Showcase Your Motivation: Express your self-motivation and organisational skills in your application. Discuss how you manage tasks independently and your approach to achieving excellent client outcomes in a remote work setting.
How to prepare for a job interview at Aston Charles Ltd
✨Showcase Your Experience
Make sure to highlight your previous experience in Credit Hire claims during the interview. Be prepared to discuss specific cases you've handled and how you approached them, as this will demonstrate your expertise and suitability for the role.
✨Demonstrate Your Problem-Solving Skills
Since the company values innovative approaches, think of examples where you've successfully solved complex issues in past roles. Share these stories to illustrate your ability to think outside the box and deliver excellent client outcomes.
✨Emphasise Communication Skills
Given the need for excellent communication and rapport-building skills, prepare to discuss how you've effectively communicated with diverse stakeholders in the past. Consider sharing a challenging conversation you've navigated successfully, showcasing your empathy and professionalism.
✨Highlight Your Self-Motivation
As this is a home-based role, it's crucial to convey your self-motivation and organisational skills. Be ready to explain how you manage your time and tasks effectively while working independently, ensuring that you can thrive in a remote environment.
