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- Tasks: Join our tech team as a Solutions Architect, implementing and supporting NICE product deployments.
- Company: NICE is an ambitious company that challenges limits and sets high standards in technology solutions.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a game-changing team that values innovation and customer impact.
- Qualifications: Experience in system engineering, scripting, APIs, and data handling is essential.
- Other info: Candidates must have lived in the UK for 5 years and be eligible for security clearance.
The predicted salary is between 43200 - 72000 £ per year.
At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
We are looking for a talented implementation specialist to join our technology team. Primary focus will be on implementing the technical aspects of NICE product deployments and non-standard configuration requests as well as assisting product teams to successfully introduce new products/versions. Championing supportability and delivering preventative actions on behalf of our customers is also key.
How will you make an impact?
- Implementing and supporting custom deployments and integration of various NICE product suites for clients.
- Working on non-standard configuration requests, manual database and file manipulations and other advanced system adjustments.
- Working effectively with staff in all areas of the business, escalating when appropriate to management and/or R&D. Taking into account technical and commercial relationships with end users, partners and service providers.
- Accurately tracking effort on tasks - recognizing scope and effort variances early, evaluating impact and raising issues as appropriate.
- Using best practice methods, quality standards, and guidelines on all project phases.
Key personal attributes:
- Comfort working as part of a distributed team
- Working with minimal guidance once trained
- Comfort communicating with customers at all levels
- Excellent written and verbal communications in English
- Excellent problem solver and ability to work under pressure
Have you got what it takes?
- System/implementation engineering for complex data driven solutions
- Scripting (PowerShell / .Net / C#/Java, etc.)
- APIs (REST, SOAP) including interfacing with Postman or Fiddler
- Data handling, including RDBMS (MS SQL)
- Technical and analytical skills
- Windows server/client
- Efficient, effective and respectful communication skills both with customers and within internal departments.
- Methodical troubleshooting, technical skill and attention to detail used in diagnosing problems and reproducing issues in a local environment
- Multi-tasking and time-management to prioritize and switch between varied tasks
You will have an advantage if you also have:
- Programming (e.g. C#)
- .Net framework
- MS Azure Cloud technologies (or equivalent)
- Policing or criminal justice sector within an IT environment
NOTE – Successful candidates will need to have been in the UK for 5 years and eligible for obtaining NPPV3 + Security Clearance.
Contact Detail:
NICE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solution Architect
✨Tip Number 1
Familiarise yourself with NICE's product suites and their deployment processes. Understanding the technical aspects of their solutions will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of NICE on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
✨Tip Number 3
Brush up on your scripting skills, particularly in PowerShell, .Net, and C#. Being able to showcase your technical proficiency in these areas during discussions can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss real-world scenarios where you've successfully implemented complex data-driven solutions. Highlighting your problem-solving abilities and how you've handled pressure in past roles will resonate well with the hiring team.
We think you need these skills to ace Solution Architect
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in system implementation and engineering for data-driven solutions. Emphasise your scripting skills and familiarity with APIs, as these are crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technology and problem-solving. Mention specific examples of how you've successfully implemented technical solutions in previous roles, showcasing your ability to work under pressure.
Highlight Communication Skills: Since the role requires excellent communication with customers and internal teams, provide examples in your application that demonstrate your effective communication skills, both written and verbal.
Showcase Technical Proficiency: Detail your experience with Windows server/client environments, RDBMS, and any relevant programming languages like C#. If you have experience with MS Azure Cloud technologies, make sure to include that as well.
How to prepare for a job interview at NICE
✨Showcase Your Technical Skills
Be prepared to discuss your experience with system implementation and scripting languages like PowerShell, .Net, or Java. Highlight specific projects where you've successfully deployed complex data-driven solutions.
✨Demonstrate Problem-Solving Abilities
Expect to face scenario-based questions that assess your troubleshooting skills. Use examples from your past experiences to illustrate how you methodically diagnosed and resolved technical issues under pressure.
✨Communicate Effectively
Since the role involves interacting with customers at various levels, practice explaining technical concepts in simple terms. Be ready to showcase your communication skills through clear and concise responses during the interview.
✨Understand NICE's Products and Culture
Research NICE's product offerings and their approach to challenges. Familiarise yourself with their company culture of ambition and innovation, and be ready to discuss how your values align with theirs.
