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- Tasks: Join our team as a Server, delivering exceptional service in our Garden Restaurant and beyond.
- Company: The Grand Hotel in Eastbourne is dedicated to creating memorable experiences for every guest.
- Benefits: Enjoy flexible working hours and the chance to learn in a vibrant environment.
- Why this job: Be part of a friendly team where your enthusiasm and personality shine while making guests smile.
- Qualifications: Good English skills and a passion for customer service are essential; experience is a plus but not required.
- Other info: Flexibility to work evenings, weekends, and bank holidays is important for this role.
We are looking for enthusiastic and people focused waiters to join our Food & Beverage team at the Grand Hotel in Eastbourne. Working mainly in The Garden Restaurant, you will have the opportunity to work in other departments such as Lounge and Room Service. Your high standard of service and welcoming personality will make the Grand Hotel an experience to remember. This is a fabulous opportunity for anyone looking for flexible work.
Key Attributes:
- Possess a good command of the English language, both written and verbal.
- Excellent customer service and interpersonal skills essential, enabling you to work efficiently within a close team.
- Polite, well presented and personable.
- Must be physically fit as some lifting is required.
- Previous waiting experience is preferred, however not essential as training will be given.
- Enthusiasm to learn and the ability to hit the ground running with a smile on your face is essential.
Due to the nature of our business we require people who can predominantly work evenings, weekends and bank holidays, split shifts so flexibility is important. At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
Contact Detail:
Elite Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server - Eastbourne, East Sussex
✨Tip Number 1
Familiarise yourself with the Grand Hotel's offerings and values. Understanding their commitment to customer service will help you align your responses during any interviews or conversations.
✨Tip Number 2
Showcase your enthusiasm for the hospitality industry. When speaking with potential employers, express your passion for providing excellent service and your eagerness to learn and grow within the team.
✨Tip Number 3
Be prepared to discuss your flexibility in working hours. Since the role requires evening and weekend availability, emphasising your willingness to adapt your schedule can set you apart from other candidates.
✨Tip Number 4
Practice your interpersonal skills. Engaging in mock conversations with friends or family can help you feel more confident when interacting with guests and colleagues, which is crucial for a server role.
We think you need these skills to ace Server - Eastbourne, East Sussex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous waiting roles. Emphasise your interpersonal skills and ability to work in a team, as these are key attributes for the position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the hospitality industry. Mention your flexibility to work evenings and weekends, and express your eagerness to learn and contribute to the Grand Hotel's positive atmosphere.
Highlight Language Skills: Since a good command of the English language is essential, ensure you mention any relevant language qualifications or experiences that demonstrate your proficiency in both written and verbal communication.
Showcase Your Personality: In your application, let your personality shine through. Use a friendly and approachable tone to reflect the welcoming nature required for the role. This will help convey that you are a good fit for the Grand Hotel's team.
How to prepare for a job interview at Elite Hotels
✨Show Your Enthusiasm
Make sure to express your passion for the hospitality industry during the interview. Share examples of why you enjoy working with people and how you can contribute to creating memorable experiences for guests.
✨Demonstrate Customer Service Skills
Prepare to discuss your previous customer service experiences, even if they are not directly related to waiting. Highlight your ability to handle difficult situations and ensure customer satisfaction, as this is crucial for the role.
✨Be Ready for Teamwork Questions
Since the job requires working closely with a team, be prepared to answer questions about teamwork. Think of examples where you successfully collaborated with others and how you contributed to a positive team environment.
✨Dress to Impress
As the role requires being well-presented, make sure to dress smartly for your interview. This shows that you understand the importance of presentation in the hospitality industry and are serious about the position.
