At a Glance
- Tasks: Build software to enhance visibility and configurability of large language models.
- Company: Join PolyAI, a leader in automating customer service with innovative voice technology.
- Benefits: Enjoy flexible working, 25 days holiday, and a yearly learning budget.
- Why this job: Work on challenging projects that push the boundaries of LLMs in a dynamic team.
- Qualifications: 4+ years of Python experience and a degree in Computer Science or equivalent.
- Other info: Open to mid-level and senior candidates; remote work options available.
The predicted salary is between 43200 - 72000 £ per year.
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PolyAI is a leader in automating customer service through innovative voice technology. Our voice assistants empower businesses to deliver exceptional customer service at every interaction.
This is an exciting position as we are building a new team within the Engineer function. This team will focus on the application of the latest technology into our product.
In this role, you will work on building software to enhance the visibility and configurability of large language models (LLMs). You will be responsible for rapidly developing tools and platforms to evaluate, iterate, and productionalize models, ensuring their reliability and accuracy.
We are looking for the right candidate, and therefore are flexible on the levelling for this position ranging from mid-level to senior!
Responsibilities:
- Must have at least 4 years of Python experience
- Must have at least 4+ years working experience
- Develop software that provides visibility into LLM models and offers configurability for tuning and evaluation.
- Take a hands-on approach to quickly prototype, test, and iterate on solutions, moving from proof-of-concept to production.
- Employ a data-driven methodology to drive model accuracy, leveraging evaluation results to inform decisions.
- Collaborate with cross-functional teams to integrate developed tools and ensure they meet production standards.
- Communicate findings and ranking metrics clearly to both technical and non-technical stakeholders.
Requirements:
- Open to feedback and happy to work in an iterative position
- Degree in Computer Science or related field, or equivalent experience.
- Strong proficiency in Python
- Experience developing evaluation suites, datasets, and data-driven tools for model reliability testing.
- Ability to rapidly prototype and iterate on solutions while maintaining a focus on production-level quality.
- Strong problem-solving skills and a creative mindset
- Familiarity with cloud platforms such as AWS, GCP, or Azure is a plus.
Why Join Us:
Join a dynamic and innovative team at the forefront of LLM development. You will have the opportunity to work on challenging projects, rapidly build impactful solutions, and drive data-informed improvements that push the boundaries of what LLMs can achieve.
Benefits:
- Participation in the company’s employee share options plan
- 25 days holiday, plus bank holidays
- Flexible working from home policy plus a one-off WFH allowance when you join
- Work from outside of the UK for up to 6 months each year
- Enhanced parental leave
- Yearly learning budget
- Bike2Work scheme
- Annual learning and development allowance
- Company-funded fertility and family-forming programmes
- Menopause care programme with Maven
- Private healthcare and dental cover, discounts on gym memberships and relaxation apps, and access to a range of mental health programs
Equal Opportunity Statement:
PolyAI is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.
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Senior Software Engineer - Research and Development (Must be UK based) employer: PolyAI
Contact Detail:
PolyAI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Software Engineer - Research and Development (Must be UK based)
✨Tip Number 1
Make sure to showcase your Python expertise in your conversations. Since the role requires at least 4 years of experience, be prepared to discuss specific projects where you've utilized Python to solve complex problems.
✨Tip Number 2
Familiarize yourself with large language models (LLMs) and their applications. Being able to speak knowledgeably about LLMs and how they can be enhanced will demonstrate your passion and understanding of the field.
✨Tip Number 3
Highlight any experience you have with cloud platforms like AWS, GCP, or Azure. Even if it's not a strict requirement, showing familiarity with these tools can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your approach to collaboration and communication. Since you'll be working with cross-functional teams, being able to articulate how you effectively communicate technical findings to non-technical stakeholders is crucial.
We think you need these skills to ace Senior Software Engineer - Research and Development (Must be UK based)
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the Senior Software Engineer position at PolyAI. Highlight your experience with Python and any relevant projects that demonstrate your ability to work with large language models.
Tailor Your CV: Customize your CV to reflect your experience in developing software for LLMs, your problem-solving skills, and your familiarity with cloud platforms. Use specific examples that showcase your hands-on approach and data-driven methodology.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for joining an innovative team at the forefront of LLM development. Mention how your skills align with their mission to enhance customer service through voice technology.
Prepare for Technical Questions: Anticipate technical questions related to Python, model evaluation, and software development. Be ready to discuss your previous projects and how you approached prototyping and iterating on solutions, as well as how you communicate findings to both technical and non-technical stakeholders.
How to prepare for a job interview at PolyAI
✨Showcase Your Python Expertise
Since the role requires at least 4 years of Python experience, be prepared to discuss specific projects where you've utilized Python. Highlight any frameworks or libraries you've worked with that are relevant to LLMs.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of challenges you've faced in previous roles and how you approached solving them. This will showcase your strong problem-solving skills and creative mindset, which are crucial for this position.
✨Familiarize Yourself with LLMs
Research large language models and their applications. Be ready to discuss how you would enhance their visibility and configurability, as well as any experience you have with evaluation suites or data-driven tools.
✨Communicate Clearly with Stakeholders
Practice explaining technical concepts in a way that non-technical stakeholders can understand. This is important since you'll need to communicate findings and ranking metrics clearly to various audiences.