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- Tasks: Be the face of our company, handling reception duties and ensuring security.
- Company: Join BardWood Support Services, a leading recruitment specialist in the UK facilities industry.
- Benefits: Enjoy a competitive pay rate of £12.00 and flexible shift patterns.
- Why this job: Gain valuable experience in customer service and security while working in a dynamic environment.
- Qualifications: Must have a valid SIA licence and good communication skills; experience preferred.
- Other info: Work 4 days on, 4 off, with opportunities for personal growth.
The predicted salary is between 24960 - 28800 £ per year.
About the role Title – Front of House Officer Pay Rate – £12.00 Location – Kincardine Shift Timings – 4 days on, 4 off, 4 nights on, 4 off Must have: Valid SIA licence Good customer service and communication skills Experience within a similar position is preferred. 5-year checkable work history Duties: Ensure all instructions, both written and verbal are adhered to. Reception duties within the Gatehouse, only allowing access to authorised personal Report any issues to the supervisor or duty manager. Always conduct yourself in a professional manner To provide regular foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets. To provide a point of contact and information centre to staff and visitors. Respond to emergencies. Deal with conflict in an appropriate manner if required. Write up incidents to the standard expected by Management. Carry out ID checks. Be vigilant to the Health and Safety risks. Excellent communication skills to all levels – verbally, written, phone and by security radios. Can work effectively as part of a team or can work on own initiative. A positive attitude to dealing with people and taking on challenges. About our company At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognise that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress
Front of House Officer employer: Bardwood Support Services Limited
Contact Detail:
Bardwood Support Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Officer
✨Tip Number 1
Make sure to highlight your customer service experience during the interview. Since this role requires excellent communication skills, be prepared to share specific examples of how you've successfully handled customer interactions in the past.
✨Tip Number 2
Familiarize yourself with the key responsibilities of a Front of House Officer. Understanding the importance of security protocols and how to manage access control will show that you are proactive and serious about the role.
✨Tip Number 3
Demonstrate your ability to work both independently and as part of a team. Be ready to discuss situations where you've successfully collaborated with others or taken initiative on your own, as this is crucial for the position.
✨Tip Number 4
Prepare for potential scenario-based questions during the interview. Think about how you would respond to emergencies or conflicts, as these situations are likely to come up in the role and showing your thought process can set you apart.
We think you need these skills to ace Front of House Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles similar to a Front of House Officer. Emphasize your communication skills and any SIA licence you hold.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've handled customer interactions or emergencies in the past.
Highlight Your Skills: Clearly outline your skills related to the job description, such as conflict resolution, teamwork, and attention to health and safety. Use bullet points for clarity.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Bardwood Support Services Limited
✨Showcase Your Customer Service Skills
Since the role requires excellent customer service and communication skills, be prepared to share specific examples from your past experiences where you successfully handled customer interactions or resolved conflicts.
✨Demonstrate Your Vigilance
Discuss how you have maintained safety and security in previous roles. Highlight any experience with foot patrols or monitoring access points, as this will show your understanding of the responsibilities involved.
✨Prepare for Scenario Questions
Expect questions that assess your ability to respond to emergencies or deal with conflict. Think of scenarios you might face in this role and how you would handle them effectively.
✨Emphasize Teamwork and Initiative
The job requires both teamwork and the ability to work independently. Be ready to discuss instances where you excelled in a team setting as well as times when you took the initiative to solve problems on your own.
