At a Glance
- Tasks: Join our Patient Dining team as a Ward Hostess/Host, providing meals and support to patients.
- Company: Be part of Compass Group UK&I, a leader in the healthcare catering industry.
- Benefits: Enjoy competitive pay, great perks, and opportunities for learning and development.
- Why this job: Make a real difference in patients' lives while working in a supportive and diverse environment.
- Qualifications: No prior experience needed; just a passion for patient care and a willingness to learn.
- Other info: This role requires a Disclosure & Barring Service check, covered by the employer.
The predicted salary is between 20000 - 28000 £ per year.
Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you! A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services. As a Ward Hostess/Host you would provide a warm and welcoming environment for patients, every day is different and by facilitating patient’s nutrition and hydration needs, you can make a real difference! Here’s an idea of what your shift patterns will be: 5 out of 7 days Key responsibilities: – Provide menus, take orders from patients and support with all dietary and allergen queries. – Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service. – Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service. – Liaise with ward staff to ensure patients’ needs are met in a timely manner. – Offer a great customer service by always putting the patient first. Our ideal Ward Hostess/Host will: – Awareness of food & hygiene standards – Passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff. – Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business. – Confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress. – It doesn’t matter if you’ve never worked as a Ward Host / Hostess before. What does matter to us the most, is taking pride in what you do and a willingness to learn and go the extra mile for our patients. – This position is subject to a Disclosure & Barring Service check; costs met by the employer. As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses. Job Reference: com/0212/87743001/52682655/R/BU #Healthcare Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thriveÑbecause diversity is our strength!
Ward Hostess/Host employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Hostess/Host
✨Tip Number 1
Familiarize yourself with the healthcare environment. Understanding the dynamics of a hospital setting will help you communicate effectively with patients and staff, making you a more attractive candidate.
✨Tip Number 2
Show your passion for customer service. Be prepared to share examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with the values of the Medirest Family.
✨Tip Number 3
Highlight your ability to work under pressure. In a hospital environment, things can get hectic, so demonstrating your capability to stay calm and efficient will set you apart from other candidates.
✨Tip Number 4
Emphasize your willingness to learn. Since prior experience as a Ward Host/Hostess isn't necessary, showcasing your eagerness to adapt and grow within the role will resonate well with the hiring team.
We think you need these skills to ace Ward Hostess/Host
Some tips for your application 🫡
Understand the Role: Take some time to thoroughly read the job description for the Ward Hostess/Host position. Understand the key responsibilities and the qualities that the employer is looking for in a candidate.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service or healthcare settings. Emphasize any skills related to food hygiene standards and patient care.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your willingness to learn. Mention specific examples of how you can contribute to the Patient Dining team and enhance the patient experience.
Highlight Soft Skills: In your application, emphasize your communication skills, ability to work under pressure, and flexibility. These are crucial for the role and will demonstrate your suitability for the position.
How to prepare for a job interview at Compass Group UK
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to meet someone's needs, especially in a healthcare or hospitality setting.
✨Demonstrate Your Communication Skills
Since the role involves interacting with patients, visitors, and healthcare staff, highlight your ability to communicate effectively. Prepare to discuss how you would handle dietary queries or support patients who may be feeling unwell.
✨Emphasize Your Teamwork and Flexibility
Talk about your experience working in teams and your ability to adapt to changing situations. The interviewer will want to know that you can work under pressure and collaborate with others to ensure patient needs are met.
✨Prepare for Questions on Food Hygiene Standards
Familiarize yourself with basic food hygiene standards and be ready to discuss them during the interview. Showing awareness of these standards will demonstrate your commitment to maintaining a safe and clean environment for patients.