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- Tasks: Lead daily operations and manage a diverse team in a vibrant Italian restaurant.
- Company: Figo Restaurant offers a unique blend of traditional and modern Italian cuisine.
- Benefits: Enjoy competitive salary, career growth, employee discounts, and a supportive work environment.
- Why this job: Join us to create memorable dining experiences in a warm, community-focused atmosphere.
- Qualifications: 3+ years as a General Manager in a high-volume restaurant; strong leadership and communication skills required.
- Other info: Immediate start available for passionate candidates ready to make an impact!
The predicted salary is between 34000 - 44000 £ per year.
We seek an experienced and passionate General Manager to lead our cosy, neighbourhood Italian restaurant. If you have a love for authentic Italian cuisine, strong leadership skills, and a commitment to delivering exceptional customer experiences, this is the perfect opportunity for you. Join us in creating a warm, welcoming atmosphere where our local community feels right at home!
Key Responsibilities:
- Leadership & Team Management:
- Oversee daily operations and ensure smooth running of the restaurant.
- Recruit, train, and manage a diverse team of staff, including front-of-house and kitchen personnel.
- Foster a positive work environment and promote teamwork and professional development.
- Customer Service:
- Maintain high standards of customer service to ensure a memorable dining experience.
- Handle customer inquiries, complaints, and feedback promptly and effectively.
- Implement strategies to enhance customer satisfaction and loyalty.
- Business Operations:
- Develop and execute operational policies and procedures.
- Monitor financial performance, including budgeting, forecasting, and cost control.
- Manage inventory, ordering, and supplier relationships to ensure quality and consistency of ingredients.
- Marketing & Community Engagement:
- Collaborate with the marketing team to create and implement promotional strategies.
- Build relationships with local businesses and the community to drive traffic and brand awareness.
- Plan and execute special events and promotions to attract and retain new customers.
- Compliance & Safety:
- Ensure compliance with health, safety, and hygiene standards.
- Maintain knowledge of industry trends and regulations to ensure the restaurant meets all legal requirements.
Qualifications:
- Minimum of 3 years experience as a General Manager in a high-volume restaurant environment – with proven references.
- Proven ability to manage all aspects of restaurant operations, including team leadership, financial management, and customer service.
- Excellent communication, organizational, and problem-solving skills.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Passion for the hospitality industry and a commitment to delivering exceptional guest experiences.
What We Offer:
- Competitive salary.
- Opportunities for career growth and development.
- A supportive and dynamic work environment.
- Employee discounts on dining.
Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £40,000 – £44,000 yearly
Starting time: Immediate start!
About Figo Restaurant:
Figo reflects both the tradition and the modern aroma of cucina italiana! Each selection of our menu has been carefully selected from specific regions that have evolved its taste over centuries of good eating.
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Contact Detail:
Figo Restaurant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the local community and its dining preferences. Understanding what makes your potential customers tick will help you tailor your approach and demonstrate your commitment to creating a welcoming atmosphere.
✨Tip Number 2
Network with other professionals in the hospitality industry. Attend local events or join relevant online groups to connect with others who can provide insights or even referrals that could help you land the General Manager position.
✨Tip Number 3
Showcase your leadership skills by discussing specific examples of how you've successfully managed teams in the past. Be prepared to share stories that highlight your ability to foster teamwork and create a positive work environment.
✨Tip Number 4
Research Figo Restaurant's menu and values thoroughly. Being able to speak passionately about their offerings and how you can contribute to their mission will set you apart from other candidates.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing high-volume restaurants. Emphasise your leadership skills, customer service excellence, and any relevant achievements that align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for Italian cuisine and hospitality. Mention specific experiences that demonstrate your ability to lead a team and enhance customer satisfaction, as well as your commitment to creating a welcoming atmosphere.
Showcase Relevant Experience: In your application, provide examples of how you've successfully managed restaurant operations, including financial management and team development. Use metrics where possible to illustrate your impact, such as improved customer satisfaction scores or increased revenue.
Highlight Community Engagement: Discuss any previous initiatives you've led that involved community engagement or marketing strategies. This could include partnerships with local businesses or events that attracted new customers, which aligns with the role's focus on community involvement.
How to prepare for a job interview at Figo Restaurant
✨Show Your Passion for Italian Cuisine
Make sure to express your love for authentic Italian food during the interview. Share any personal experiences or stories that highlight your connection to the cuisine, as this will resonate with the restaurant's ethos.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Discuss specific challenges you faced and how you motivated your team to overcome them, showcasing your ability to foster a positive work environment.
✨Highlight Customer Service Excellence
Be ready to discuss your approach to customer service. Share instances where you turned a negative experience into a positive one, emphasising your commitment to exceptional guest experiences and customer satisfaction.
✨Understand Business Operations
Familiarise yourself with key business metrics relevant to the restaurant industry. Be prepared to talk about budgeting, cost control, and inventory management, demonstrating your capability to manage the financial aspects of the restaurant effectively.
