Conference Manager

Assistant Conference and Banqueting Manager Luxury Hotel – Award Winning Derry Permanent Role – Full Time Competitive Salary We are recruiting on behalf of our client, an award winning Hotel in Derry, they wish to appoint an experienced Assistant Conference and Banqueting Manager to assume responsibility for overseeing all aspects of conference and event management within a hotel, conference centre, or similar venue. This role involves ensuring the successful planning, coordination, and execution of meetings, conferences, banquets, and other events. Job Overview: The Conferencing and Banqueting Manager is responsible for managing the day-to-day operations of the conference and banqueting department. The manager will work closely with clients to plan and execute events, ensuring they meet or exceed expectations. This includes overseeing staff, coordinating logistics, managing budgets, and ensuring the smooth operation of all events held at the venue. Key Responsibilities: Event Planning and Coordination: Meet with clients to understand their needs, preferences, and budget. Assist clients in selecting appropriate event packages, venues, and services. Coordinate all aspects of the event, from initial inquiry to post-event follow-up. Develop detailed event plans and timelines for each conference/banquet. Staff Management: Supervise and train the conferencing and banqueting staff, including event coordinators, servers, chefs, and other team members. Schedule staff shifts and ensure adequate coverage during events. Provide leadership and support to ensure staff delivers high-quality service. Customer Service: Provide exceptional customer service before, during, and after events. Handle client concerns, complaints, and special requests in a timely and professional manner. Ensure the event runs smoothly and resolves any problems that arise. Budgeting and Financial Management: Prepare cost estimates and quotes for clients, ensuring profitability while meeting customer expectations. Manage budgets for events, including negotiating with suppliers, tracking expenses, and minimizing costs. Ensure timely invoicing and payments from clients. Marketing and Sales: Collaborate with the sales and marketing team to promote conference and banqueting services. Develop promotional materials, including brochures, and maintain an online presence for events. Attend trade shows, industry events, and networking functions to promote the venue. Logistics Management: Oversee the setup and breakdown of events, ensuring rooms are prepared with necessary equipment, catering, and decor. Ensure all AV equipment, furniture, lighting, and other requirements are in place and functioning. Manage catering, coordinating with chefs and service staff to ensure timely and quality food service. Health and Safety Compliance: Ensure all events comply with local health and safety regulations. Maintain a safe working environment for staff and guests during events. Manage emergency procedures and staff training for safety protocols. Quality Control: Monitor the execution of events to ensure high standards of service and presentation. Review client feedback and implement improvements for future events. Qualifications: Education: Degree in Hospitality Management, Event Management, or a related field (preferred). Experience: 3-5 years in a management role in a conference or event environment. Skills: Strong organizational and time-management skills. Excellent interpersonal and communication skills. Budgeting and financial management proficiency. Customer-focused attitude with problem-solving abilities. Ability to manage a team and work under pressure. Knowledge of health and safety standards. Proficiency with event management software (e.g., Social Tables, Cvent, etc.). Working Conditions: Typically full-time, with extended hours required for events (evenings, weekends, and holidays). High-pressure environment with the need to manage multiple events simultaneously. Frequent communication with clients, suppliers, and event staff. This role is key to ensuring that clients have memorable, seamless events while maintaining the efficiency and profitability of the conferencing and banqueting department. Additional Info: REF No:      VAC-13094 Role Type: Full Time Location     Derry City How to Apply: Please send your full and up to date CV along with a cover note or email to our multi-Sector team in order to apply for this role. 3D Personnel is operating as an Employment Agency . Equality is at the forefront of our operation and we provide equality of opportunity to everyone. You can review our Privacy Policy on the home page of our website