Director of Patient Services

Job Opportunity: Executive Director – Center for Patient Experience and Staff Engagement

In order to make an application, simply read through the following job description and make sure to attach relevant documents.

Location: Qatar

Institution: Leading Government Hospital

We are seeking a dynamic and visionary Executive Director to lead the Center for Patient Experience and Staff Engagement at a prominent government hospital in Qatar. This is a strategic leadership role focused on advancing person-centered care and driving service excellence across a complex, multicultural healthcare environment.

Key Responsibilities:

• Lead enterprise-wide patient and staff engagement strategies.
• Use data, feedback, and KPIs to enhance care experience and outcomes.
• Drive a culture of empathy, respect, and innovation.
• Integrate patient experience into organizational goals and clinical quality.

Qualifications:

• Master’s degree in Healthcare Administration, Business, or related field (PhD preferred).
• Minimum 15 years of healthcare experience, including 5+ in senior leadership.
• Experience with international patient experience frameworks (e.g., Planetree, IHI, Press Ganey).
• Strong understanding of digital tools, regulatory standards, and multicultural healthcare settings.

Key Attributes for Success:

• Inspirational leader with high emotional intelligence.
• Proven track record in person-centered care, stakeholder engagement, and change management.
• Collaborative, values-driven, and committed to continuous improvement.

To Apply: Submit your CV and cover letter to jmsmedical@jesseena.com

Join us and shape the future of patient and staff engagement in Qatar’s healthcare system.