At a Glance
- Tasks: Lead the optimization of IT infrastructure and manage system software for healthcare operations.
- Company: Join HCA Healthcare UK, a top provider in privately funded healthcare with over 50 years of excellence.
- Benefits: Enjoy 25 days holiday, private healthcare, pension contributions, and flexible health benefits.
- Why this job: Be part of a diverse team that values inclusion and offers career growth opportunities.
- Qualifications: Experience in IT infrastructure management and familiarity with tools like SCCM and Office 365 required.
- Other info: Flexible working arrangements available to support your needs.
The predicted salary is between 48000 - 72000 £ per year.
HCA Healthcare UK’s Information Technology Group (ITG) is a Group IT function, developing and managing all aspects of healthcare IT across our portfolio of hospitals, clinics, outpatient centers, laboratories and other associated businesses.
The ITG Technology Delivery team is responsible for maintaining all the technology infrastructure components, as well as looking after all the aspects of applications, services, storage, networking and connectivity elements that are used in the day-to-day operations of an organization.
What you’ll do:
- Ensures that system software is provisioned and configured to facilitate the achievement of service objectives.
- Evaluates new system software and recommends adoption if appropriate. Plans the provisioning and testing of new versions of system software.
- Investigates and coordinates the resolution of potential and actual service problems.
- Ensures that operational procedures and diagnostics for system software are current, accessible and well understood.
- Provides technical leadership to optimise the performance of IT infrastructure.
- Investigates and manages the adoption of tools, techniques and processes (including automation) for the management of systems and services.
- Oversees the planning, installation, maintenance and acceptance of new and updated infrastructure components and infrastructure-based services. Aligns to service expectations, security requirements and other quality standards.
- Ensures that operational procedures and documentation are fit for purpose and kept up to date. Ensures that operational issues are identified, recorded, monitored and resolved. Provides appropriate status and other reports to specialists, users and managers.
As part of joining the EUC team, you will be involved in working on the following:
- EUD Offering and Standards
- EUD Management via SCCM
- Messaging – Office 365, Teams, Email
- Citrix – App and Desktop deployment
- MDM – InTune and JAMF
Why HCA UK?
Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.
By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. You’ll be eligible for:
- 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you.
- Private Healthcare Insurance for treatment at our leading hospitals.
- Private pension contribution which increases with length of service.
- Season Ticket Loan and Cycle to Work scheme.
- Group Life Assurance from day one.
- Critical illness cover.
- Enhanced Maternity and Paternity pay.
- Corporate staff discount for all facilities including Maternity packages at The Portland.
- Comprehensive range of flexible health, protection and lifestyle benefits to suit you.
- Discounts with over 800 major retailers.
Diversity and Inclusion
Patients first. Colleagues always. That’s the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we’re creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential.
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That’s why we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
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Senior End User Computing Engineer employer: Hca Cancer Network
Contact Detail:
Hca Cancer Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior End User Computing Engineer
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, such as SCCM, Office 365, Citrix, and MDM tools like InTune and JAMF. Having hands-on experience or relevant certifications in these areas can significantly boost your chances.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've resolved service issues in previous roles. Be ready to discuss your approach to troubleshooting and optimizing IT infrastructure during the interview.
✨Tip Number 3
Highlight any experience you have with automation tools and processes. The role emphasizes the adoption of new tools and techniques, so demonstrating your ability to streamline operations through automation will set you apart.
✨Tip Number 4
Research HCA Healthcare UK’s values and commitment to diversity and inclusion. Be prepared to discuss how you align with these values and how you can contribute to creating an inclusive work environment.
We think you need these skills to ace Senior End User Computing Engineer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Senior End User Computing Engineer position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with system software provisioning, SCCM management, and any relevant tools like Citrix or Office 365. Use specific examples to demonstrate your expertise in these areas.
Showcase Problem-Solving Skills: Since the role involves investigating and resolving service problems, include examples of how you've successfully managed similar challenges in the past. This will show that you can handle operational issues effectively.
Align with Company Values: HCA Healthcare UK values diversity, inclusion, and employee wellbeing. Reflect these values in your application by discussing how you contribute to a positive work environment and support your colleagues.
How to prepare for a job interview at Hca Cancer Network
✨Understand the Role
Make sure you have a clear understanding of the Senior End User Computing Engineer role. Familiarize yourself with the specific technologies mentioned in the job description, such as SCCM, Office 365, Citrix, and MDM tools like InTune and JAMF.
✨Showcase Your Technical Skills
Prepare to discuss your technical expertise and experience with system software provisioning, configuration, and troubleshooting. Be ready to provide examples of how you've optimized IT infrastructure performance in previous roles.
✨Demonstrate Problem-Solving Abilities
Highlight your problem-solving skills by discussing past experiences where you identified and resolved service issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasize Team Collaboration
Since the role involves working within a team, be prepared to talk about your experience collaborating with others. Discuss how you’ve contributed to team projects and how you handle communication and coordination in a multi-site environment.