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- Tasks: Lead and manage a catering unit, ensuring quality food service and efficient operations.
- Company: Join Compass Group, a leader in the catering industry with 6,000 venues across the UK.
- Benefits: Enjoy perks like free parking, discounts on travel and groceries, wellness classes, and cash rewards.
- Why this job: Be part of a diverse team that values your unique talents and offers growth opportunities.
- Qualifications: Proven experience in managing teams and stakeholders, with a focus on food and health safety.
- Other info: Flexible career pathways and a commitment to inclusivity make this role exciting.
The predicted salary is between 43200 - 72000 £ per year.
We are looking for experienced and commercially-minded Contract Directors to manage a full Soft Facilities Management (FM) service.
This is a pivotal role, responsible for ensuring the efficient and effective delivery of all soft FM services, including cleaning, catering, and other services, while driving financial performance and enhancing customer satisfaction.
This role involves strategic planning, contract negotiation, compliance monitoring and team leadership, fostering a high-performance culture, to ensure that our contracts are managed efficiently and effectively. The ideal candidate will possess a strong background in Soft FM Contract management, excellent negotiation skills, and the ability to work collaboratively with various stakeholders.
Key Responsibilities
Commercial Management: Oversee the financial performance of the soft FM operations, including budgeting, forecasting, and cost control, ensuring services are delivered within budget and maximising revenue opportunities.
Contract Management: Manage and monitor all soft FM and retail contracts, ensuring compliance with service level agreements (SLAs) and key performance indicators (KPIs).
Operational Excellence: Lead the day-to-day operations of the soft FM and retail services, ensuring high standards of service delivery, safety, and customer satisfaction.
Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including hospital management, service providers, and suppliers, ensuring alignment and collaboration.
Team Leadership: Manage and develop a high-performing team, fostering a culture of excellence, accountability, and continuous improvement.
Risk Management: Identify and mitigate risks related to service delivery, compliance, and financial performance, ensuring a safe and secure environment for patients, staff, and visitors.
Qualifications and Experience
Proven Experience: Significant experience in a senior management role within Soft FM.
Commercial Acumen: Strong financial management skills with a track record of driving revenue growth and managing budgets effectively.
Leadership Skills: Demonstrated ability to lead and inspire teams, with excellent communication, negotiation, and interpersonal skills.
Contract Management: Experience in managing large-scale contracts and service providers, with a focus on quality, compliance, and cost-effectiveness.
Customer Focus: A commitment to delivering exceptional customer service, with an understanding of the unique challenges of a healthcare environment.
Problem-Solving: Strong analytical and decision-making skills, with the ability to think strategically and resolve complex issues.
What We Offer
We believe in recognising talent and supporting our people with competitive rewards and a broad benefits package, including:
Contributory pension scheme
Career development via our Career Pathways and MyLearning programmes
Access to a Digital GP and wider healthcare benefits for you and your family
Discounts with leading travel, retail, and grocery brands
Cinema ticket savings and exclusive lifestyle rewards
Free wellness and mindfulness classes
Access to offers you can share with family and friends
About Us
At Compass Group UK&I, we are committed to creating an inclusive and supportive workplace. We value the diverse perspectives and talents each colleague brings and are proud to promote equality, growth, and opportunity for all.
Diversity is Our Strength
If you are ready to take on a high-impact leadership role in a vital NHS setting, we want to hear from you.
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Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Director
✨Tip Number 1
Familiarise yourself with Compass Group's values and mission. Understanding their commitment to diversity and employee empowerment can help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with current or former employees of Compass Group. Engaging with them on platforms like LinkedIn can provide you with insider insights about the company culture and expectations for the Contract Director role.
✨Tip Number 3
Prepare to discuss your experience in managing teams and stakeholders effectively. Highlight specific examples where you've successfully motivated a team or improved service delivery, as these are key aspects of the role.
✨Tip Number 4
Stay updated on industry trends in catering and food service management. Being knowledgeable about innovations and best practices will not only impress during interviews but also demonstrate your proactive approach to enhancing service quality.
We think you need these skills to ace Contract Director
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Contract Director position. Tailor your application to highlight how your experience aligns with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in managing teams, overseeing food and health safety procedures, and working with stakeholders. Use bullet points for clarity and focus on achievements that demonstrate your leadership skills.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples from your past experiences that showcase your ability to manage operations effectively and innovate within a catering environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a management role.
How to prepare for a job interview at Compass Group
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Contract Director. Familiarise yourself with the key tasks such as managing resources, overseeing food safety procedures, and ensuring client satisfaction. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Leadership Skills
As a Contract Director, you'll need to communicate and motivate your team effectively. Prepare examples from your past experiences where you've successfully led a team or managed stakeholders. Highlight your strategic approach to management and how you've driven performance in previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Think about situations where you've had to innovate or improve services, and be ready to discuss how you approached these challenges and the outcomes.
✨Research Compass Group
Familiarise yourself with Compass Group's values, culture, and recent developments. Understanding their commitment to diversity and employee development will allow you to align your answers with their ethos, showing that you're not just a fit for the role but also for the company.
