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- Tasks: Support prisoners and families, providing guidance and managing family support cases.
- Company: Pact is a respected charity enhancing lives of prisoners and their families across England and Wales.
- Benefits: Enjoy generous holidays, pension schemes, training opportunities, and a supportive team environment.
- Why this job: Make a real difference in people's lives while advocating for family rights within the prison system.
- Qualifications: Experience with families in challenging environments and excellent organisational and communication skills required.
- Other info: Open to all applicants, including those with criminal convictions, subject to assessment.
The predicted salary is between 31500 - 34500 £ per year.
Location: HMPYOI Feltham
Department: Family Engagement
Salary: £31,500 per annum + £3,000 market supplement
Hours: 37.5 hours per week
Job Type: Full time
Contract Type: Permanent
As a Family Engagement Manager at HMPYOI Feltham, you will play a pivotal role in supporting the complex and varied needs of prisoners and their families. Your work will be crucial in fostering positive relationships between prisoners and their loved ones, providing essential advice, guidance, and learning opportunities. By developing robust referral pathways and managing a caseload of family support cases, you will ensure that each family receives personalised care and support. Additionally, you will advocate for the rights and needs of families, ensuring their voices are heard and respected within the prison system. This role requires a compassionate, dedicated individual committed to making a meaningful difference in the lives of those affected by imprisonment.
Key Responsibilities:
- Service Delivery: Provide comprehensive services ensuring that prisoners, their children, carers, and other relatives receive appropriate advice, guidance, learning opportunities, care, and support to maintain or enhance positive relationships.
- Referral Pathways Development: Develop and implement effective referral pathways for families, prisoners, and other professionals to access family support services. Establish connections with other relevant services to ensure seamless integration and support.
- Family Support Work: Manage a caseload of family support cases related to prisoners. Conduct detailed assessments to inform and tailor support for the family unit, ensuring personalised and effective interventions.
- Advocacy for Families: Advocate for the rights and needs of families dealing with imprisonment. Promote their human rights and ensure their voices are heard and considered at all levels of decision-making and service provision.
About You:
- Demonstrable ability to coordinate a broad range of services.
- Experience and understanding of working with families in a challenging multi-agency environment, preferably involving offenders and/or their families.
- Excellent organisational skills and the capacity to manage a demanding workload.
- Ability to contribute to the planning and development of Pact’s family work.
- Knowledge of safeguarding and child protection practices.
- Exceptional interpersonal communication skills and the ability to build partnerships with various agencies.
This offers a unique opportunity to make a significant impact on the lives of families and offenders by enhancing the support and services available to them. If you are passionate about family engagement and have the relevant skills and experience, we encourage you to apply.
Organisation: Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoners’ children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focuses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.
What we offer: Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.
How to apply: If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the 'apply now' button.
* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Other information: Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.
You may have experience of the following: Family Liaison Manager, Family Support Coordinator, Family Services Manager, Prison Family Support Officer, Family Connections Manager, Family Relationship Manager, Family Outreach Manager, Family Casework Manager, Family Integration Coordinator, Family Welfare Manager, etc.
Family Engagement Manager (Scale 3) employer: PACT
Contact Detail:
PACT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Engagement Manager (Scale 3)
✨Tip Number 1
Familiarise yourself with the specific challenges faced by families of prisoners. Understanding their unique needs will help you demonstrate your empathy and commitment during interviews.
✨Tip Number 2
Network with professionals in the field of family support and prison services. Attend relevant workshops or seminars to build connections that could provide insights and potentially lead to referrals.
✨Tip Number 3
Research Pact's values and mission thoroughly. Be prepared to discuss how your personal values align with theirs, as cultural fit is often a key consideration for employers in this sector.
✨Tip Number 4
Prepare examples from your past experiences that showcase your ability to manage complex cases and advocate for families. Real-life stories can make a strong impression during interviews.
We think you need these skills to ace Family Engagement Manager (Scale 3)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Family Engagement Manager position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for family engagement and your understanding of the challenges faced by prisoners and their families. Use specific examples from your past experiences to demonstrate your ability to provide support and advocacy.
Highlight Relevant Experience: In your CV, emphasise any previous roles or experiences that relate to family support, multi-agency work, or advocacy. Be sure to include measurable achievements that illustrate your impact in similar positions.
Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at PACT
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Family Engagement Manager. Familiarise yourself with the key tasks such as managing family support cases and developing referral pathways, so you can discuss how your experience aligns with these duties.
✨Showcase Your Compassion
This role requires a compassionate approach. Be prepared to share examples from your past experiences where you've demonstrated empathy and understanding, especially in challenging situations involving families or vulnerable individuals.
✨Highlight Multi-Agency Experience
Since the job involves working in a multi-agency environment, be ready to discuss your experience collaborating with various organisations. Highlight specific instances where you successfully coordinated services to support families.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to advocate for families. Think about potential challenges you might face in this role and how you would address them, demonstrating your proactive approach.
