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For Companies At a Glance
- Tasks: Support the team with admin tasks and client queries in the insurance sector.
- Company: Join a reputable medium-sized organisation in central Brighton known for excellent customer service.
- Benefits: Enjoy a competitive salary, hybrid work model, and career progression opportunities.
- Why this job: Be part of a positive culture while making a real impact on client experiences.
- Qualifications: Strong admin skills, customer service experience, and proficiency in MS Office required.
- Other info: Comprehensive training provided to help you grow in your role.
The predicted salary is between 27000 - 30000 £ per year.
We are seeking a diligent and detail-oriented Employee Benefits Administrator to join our dynamic team. This role calls for an individual who thrives in a client-centric environment and is adept at handling administrative tasks in the insurance industry.
Client Details
Our client is a medium-sized organisation based in central Brighton. With a strong commitment to excellence, they have a steady reputation for providing top-tier customer service solutions.
Description
- Provide top-notch administrative support to the team
- Handle client queries effectively and professionally
- Maintain client records and ensure data accuracy
- Facilitate smooth communication between clients and the team
- Assist in managing insurance claims and applications
- Adhere to company policies and insurance regulations
- Collaborate with team members to improve customer service experience
- Participate in training and development initiatives
Profile
- Proficiency in administrative tasks and customer service
- Strong understanding of the insurance industry
- Excellent communication and interpersonal skills
- Proficiency in using MS Office and customer service software
- Strong organisational and multitasking abilities
Job Offer
- A competitive salary range from £27,000 to £30,000
- Hybrid working model for work-life balance
- Opportunities for career progression
- A positive and collaborative company culture
- Comprehensive training and development opportunities
If you believe you are the perfect fit for this exciting Employee Benefits Administrator role in Brighton, don't hesitate to apply today.
Employee Benefits Administrator employer: Michael Page
Contact Detail:
Michael Page Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Benefits Administrator
✨Tip Number 1
Familiarise yourself with the insurance industry, especially employee benefits. Understanding common terms and processes will help you engage confidently during interviews and demonstrate your knowledge.
✨Tip Number 2
Practice your communication skills by role-playing client interactions with a friend or family member. This will prepare you for handling client queries effectively and professionally, which is crucial for this role.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed multiple tasks in previous roles. Be ready to discuss specific situations where you successfully juggled priorities.
✨Tip Number 4
Research the company culture of the organisation you're applying to. Understanding their values and commitment to customer service will allow you to tailor your responses and show that you're a great fit for their team.
We think you need these skills to ace Employee Benefits Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative skills and experience in the insurance industry. Use specific examples that demonstrate your proficiency in customer service and your ability to handle client queries.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your strong organisational skills and how you can contribute to improving the customer service experience.
Highlight Relevant Skills: In your application, emphasise your communication and interpersonal skills, as well as your proficiency in MS Office and any customer service software. These are key attributes for the Employee Benefits Administrator position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Michael Page
✨Showcase Your Administrative Skills
Be prepared to discuss your experience with administrative tasks, especially in the insurance industry. Highlight specific examples where you successfully managed client records or handled queries, demonstrating your attention to detail and organisational skills.
✨Demonstrate Client-Centric Mindset
Since the role is client-focused, share instances where you went above and beyond to assist clients. This could include resolving issues or improving their experience. Showing that you understand the importance of customer service will resonate well with the interviewers.
✨Familiarise Yourself with Insurance Regulations
Brush up on relevant insurance policies and regulations before the interview. Being knowledgeable about these topics will not only impress your interviewers but also show that you are serious about the role and ready to contribute from day one.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask during the interview. This could be about the company culture, training opportunities, or how the team collaborates. Asking questions shows your interest in the role and helps you determine if the company is the right fit for you.
