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- Tasks: Lead daily store operations and manage high-performing teams across North/East London.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a salary up to £32,000, 25% colleague discount, and 28 days annual leave pro rata.
- Why this job: Be a brand ambassador, drive sales, and make a positive impact on customer wellbeing.
- Qualifications: Previous retail management experience and excellent communication skills are essential.
- Other info: Embrace a diverse workplace and embark on accredited training to become a Health & Wellness specialist.
The predicted salary is between 28000 - 36000 £ per year.
Job Type: Permanent
Store Location: North/East London
Hours: 38.75 hours per week
Salary: Up to £32,000 per annum DOE, 25% colleague discount, 28-days annual leave pro rata
Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?
Being a Designate Store Manager, you'll be an excellent leader, running the day-to-day management of stores across North/East London and become a brand ambassador for Holland & Barrett. You'll lead high performing teams providing coaching and training, motivating to succeed and setting clear expectations.
You'll start your journey with us as a ‘Relief’ or ‘Cover Manager’ working alongside your Regional Manager to support stores across North/East London, before finding the right store for you. You will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety.
To become a Health & Wellness specialist you'll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.
To be successful, we’d like you to show us that you have:
- Previous retail management experience
- Excellent communication and people management skills
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
- The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals.
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge.
- The ability to be agile and flexible to multi-task and achieve the best results.
We’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B.
Wellness begins with you, start your journey today.
At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Store Manager Designate employer: Holland & Barrett International Limited
Contact Detail:
Holland & Barrett International Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager Designate
✨Tip Number 1
Familiarise yourself with Holland & Barrett's values and mission. Understanding their commitment to health and wellness will help you align your answers during interviews and demonstrate your passion for the brand.
✨Tip Number 2
Network with current or former employees of Holland & Barrett. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Store Manager Designate role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams in a retail environment. Highlighting your leadership skills and ability to motivate others will be crucial in showcasing your fit for this position.
✨Tip Number 4
Stay updated on the latest trends in health and wellness. Being knowledgeable about products and industry developments will not only impress during interviews but also show your genuine interest in the role and the company.
We think you need these skills to ace Store Manager Designate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous retail management experience and showcases your excellent communication and people management skills. Use specific examples that demonstrate your ability to lead teams and handle challenging situations.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and the health and wellness industry. Mention how your values align with Holland & Barrett's EPIC values and express your enthusiasm for the role of Store Manager Designate.
Highlight Relevant Skills: In your application, emphasise your ability to analyse sales figures and drive financial performance. Provide examples of how you've successfully met sales targets in previous roles, as this is crucial for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential in a fast-paced retail environment.
How to prepare for a job interview at Holland & Barrett International Limited
✨Show Your Passion for Customer Service
As a Store Manager Designate, your enthusiasm for customer service is crucial. Be prepared to share specific examples of how you've gone above and beyond to ensure customer satisfaction in your previous roles.
✨Demonstrate Leadership Skills
Highlight your experience in leading teams effectively. Discuss how you've motivated staff, set clear expectations, and handled challenging situations in a fast-paced environment. Use real-life scenarios to illustrate your leadership style.
✨Understand Sales Figures
Be ready to talk about your ability to analyse sales data. Prepare to explain how you've used this information to drive performance and meet targets in past positions. This shows your analytical skills and business acumen.
✨Embrace the Company Values
Familiarise yourself with Holland & Barrett's EPIC values: Expertise, Pioneering, Inclusive, and Caring. During the interview, reflect on how your personal values align with these principles and how you can contribute to a diverse and inclusive workplace.
