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For Companies At a Glance
- Tasks: Be the friendly face for clients, coordinating repairs and managing service vans.
- Company: Join a fast-growing business in Leeds that values professionalism and positivity.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Make a real impact by ensuring smooth operations and excellent customer experiences.
- Qualifications: Bring your energy, creativity, and strong communication skills to the team.
- Other info: Perfect for those who thrive in fast-paced settings and love multitasking.
The predicted salary is between 28800 - 43200 £ per year.
Tailored Recruitment Consultancy are working on an exclusive basis with a fast growing business in Leeds. As the first point of contact for clients, the Service Repair Coordinator plays a critical role in providing a professional, organised, and positive welcome. This exciting position requires experience in effective labor planning, managing, and controlling mobile service vans, while supporting the administration functions of a busy depot team.
Key Responsibilities:
- Serve as the initial point of contact for clients, ensuring a professional and positive experience.
- Handle urgent assistance requests and provide updates on information.
- Coordinate all installation, repair, service, and maintenance works on customer sites across the north.
- Manage and control mobile service vans, ensuring efficient labor planning.
- Support the depot team with various administrative functions.
- Coordinate mobile engineers for attendance at client sites.
Qualifications:
- Proven experience in working to demanding deadlines.
- A can-do attitude with a creative mind and high level of energy and enthusiasm.
- Excellent communication skills, comfortable interacting with customers at all levels.
- Strong organizational skills and the ability to manage multiple tasks simultaneously.
Service Administrator employer: Tailored Recruitment Consultancy
Contact Detail:
Tailored Recruitment Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator
✨Tip Number 1
Familiarise yourself with the company and its services. Understanding their business model and how they operate will help you tailor your conversations during interviews, showing that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills. Since this role involves interacting with clients and coordinating with mobile engineers, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Demonstrate your organisational skills by preparing examples of how you've managed multiple tasks or projects in the past. This will show your potential employer that you can handle the demands of the Service Administrator role effectively.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Service Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Service Administrator position. Tailor your application to highlight relevant experience in labor planning and customer service.
Craft a Strong CV: Ensure your CV showcases your experience in administration and client interaction. Highlight any previous roles where you managed multiple tasks or worked under pressure, as these are crucial for this position.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills align with the responsibilities of the Service Administrator, particularly in managing mobile service vans and coordinating teams.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for the role.
How to prepare for a job interview at Tailored Recruitment Consultancy
✨Showcase Your Communication Skills
As the first point of contact for clients, it's crucial to demonstrate your excellent communication skills. Prepare examples of how you've effectively interacted with customers in previous roles, highlighting your ability to remain professional and positive under pressure.
✨Demonstrate Organisational Skills
Given the need to manage multiple tasks simultaneously, be ready to discuss your organisational strategies. Share specific instances where you successfully juggled various responsibilities, particularly in a fast-paced environment.
✨Highlight Your Experience with Labour Planning
Since the role involves managing mobile service vans and effective labour planning, come prepared to talk about your relevant experience. Discuss any tools or methods you've used to optimise scheduling and resource allocation.
✨Exude Enthusiasm and a Can-Do Attitude
The job requires a high level of energy and enthusiasm. Make sure to convey your passion for the role during the interview. Share stories that reflect your proactive approach and creative problem-solving abilities, as these traits are highly valued.
