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- Tasks: Deliver products and assist in the warehouse while providing top-notch customer service.
- Company: Join City Plumbing, a leading provider of plumbing and heating products with a strong reputation.
- Benefits: Enjoy flexible hours, discounts, life assurance, and a supportive work environment.
- Why this job: Be part of an inclusive team that values diversity and offers growth opportunities.
- Qualifications: A clean driving licence and previous driving or warehouse experience are preferred.
- Other info: Flexible working hours with plenty of notice for shifts, ensuring a balanced lifestyle.
Come and join us as a Driver and Warehouse Assistant on a flexible hours basis to help us grow, deliver sales and exceed customer expectations.
The role: As a Driver and Warehouse Assistant, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The Driver and Warehouse Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. This role will also be to assist in the warehouse and may at times be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity.
You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!
Please note, this role requires you to have the appropriate driving licence with previous experience as a driver.
Key Responsibilities:- Health and safety of yourself and your vehicle
- Maintenance and condition of your vehicle
- Report any issues or incidents to your line manager
- Comply with transport compliance law and regulations
- Dealing with stock and deliveries
- Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins.
- Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
- Assisting with the general duties within the branch such as serving customers on the trade counter, telesales
- Ensuring the housekeeping standards are maintained both on the trade counter and warehousing
You: Along with a clean driving licence, you will ideally have previous warehouse and driving experience and knowledge of the products associated with our industry would be an advantage. You'll be flexible with working hours, and your approach to delivering customer and business needs. You’ll thrive on providing the best customer service and being a huge support to your branch colleagues.
Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits Package and Cultural Environment:- Bonus
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Driver and Warehouse Assistant - Flexible hours employer: City Plumbing
Contact Detail:
City Plumbing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver and Warehouse Assistant - Flexible hours
✨Tip Number 1
Familiarise yourself with the products and services offered by City Plumbing. Understanding the range of plumbing and heating products will not only help you in customer interactions but also demonstrate your enthusiasm for the role during any discussions.
✨Tip Number 2
Highlight your flexibility in working hours when you speak to us. Since the role requires adaptability, showcasing your willingness to work additional hours, especially during peak seasons, will make you a more attractive candidate.
✨Tip Number 3
Prepare to discuss your previous driving and warehouse experience in detail. Be ready to share specific examples of how you've maintained high standards of service and safety in past roles, as this aligns closely with our expectations.
✨Tip Number 4
Emphasise your customer service skills during any conversations. Since this role involves direct interaction with customers, demonstrating your commitment to providing excellent service will set you apart from other candidates.
We think you need these skills to ace Driver and Warehouse Assistant - Flexible hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in driving and warehouse roles. Emphasise any customer service skills and flexibility in working hours, as these are key for the Driver and Warehouse Assistant position.
Write a Compelling Cover Letter: Craft a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've provided excellent customer service in the past and your ability to work under tight deadlines.
Highlight Relevant Skills: In your application, clearly outline your driving licence status and any previous experience in similar roles. If you have knowledge of plumbing and heating products, make sure to mention this as it could set you apart from other candidates.
Showcase Your Team Spirit: Since the role involves working closely with branch colleagues, include examples of how you've contributed to a team environment in previous jobs. This will demonstrate your ability to fit into their inclusive culture.
How to prepare for a job interview at City Plumbing
✨Show Your Customer Service Skills
As a Driver and Warehouse Assistant, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past, whether it's resolving issues or going the extra mile to meet their needs.
✨Demonstrate Flexibility
This role requires flexibility in working hours, especially during peak seasons. Highlight your willingness to adapt to changing schedules and your experience in managing time effectively to meet tight deadlines.
✨Know the Products
Familiarise yourself with the products related to the plumbing and heating industry. Showing that you have knowledge about the items you'll be handling can set you apart and demonstrate your commitment to the role.
✨Emphasise Teamwork
The job involves working closely with branch colleagues. Share experiences where you've successfully collaborated with a team to achieve goals, as this will show that you can contribute positively to the inclusive environment they value.
