At a Glance
- Tasks: Manage and fulfil spare parts and repair orders while liaising with customers and colleagues.
- Company: Join a leading professional services company known for its commitment to excellence.
- Benefits: Enjoy a competitive rate of £14.18 per hour with potential for permanent employment.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact in order management.
- Qualifications: Strong IT and communication skills are essential; SAP experience is a plus.
- Other info: This is a 6-month contract with core hours from 08:30 to 16:30, Monday to Friday.
Location: Old Goole, Tom Pudding Way, Goole, DN14 8GA
Contract length: 6 months contract with potential to permanent
Rate: £14.18 per hour PAYE
Work Hours: 37.5 hours Mon-Fri - core hours 08.30 – 16:30
Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services, is currently recruiting for an Order Administrator working on behalf of a leading professional services company. Reporting to the Order Fulfillment Team Leader, the purpose of this role is to organise & fulfil all required spare parts orders & repair orders from the customer, liaising with the customer & German colleagues to ensure all orders are kept in good order and fulfilled in required timeframes, also making sure any required export documentation is complete and correct to avoid any delays on shipments to and from mainland Europe or any other overseas location.
Some of the other duties include:
- Process repair & spares orders through our SAP order management system.
- Keep detailed and accurate logs as to what stage each order is at so that customers can be fully informed upon request.
- Engage with customers keeping them up to date with the progress of their orders & resolving any scheduling conflicts.
- Work with our Material & Logistics department to ensure timely shipping of all repair items back to Germany and to organise goods to be shipped back to the customer.
- Draft any required export documentation and clear any items held up due to customs or checks.
- Resolve any part number conflicts with the customer prior to any repairs arriving at our factory.
Essential Skills for this role:
- Excellent IT skills (Microsoft Office) mandatory.
- Excellent communication skills are a must and the ability to deal effectively with a wide range of people is essential.
- Organisational skills & attention to detail are essential.
Preferred:
- Previous experience with SAP highly desirable.
- Previous order management experience highly desirable.
Order Administrator employer: Randstad Sourceright
Contact Detail:
Randstad Sourceright Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Administrator
✨Tip Number 1
Familiarise yourself with SAP, as it's a key system for this role. Consider taking an online course or tutorial to boost your confidence and understanding of how it works.
✨Tip Number 2
Brush up on your communication skills. Practice explaining complex information clearly and concisely, as you'll need to liaise with customers and colleagues effectively.
✨Tip Number 3
Get organised! Develop a system for tracking orders and managing timelines. This will not only help you in the role but also demonstrate your organisational skills during the interview.
✨Tip Number 4
Research the company and its services. Understanding their operations and values will help you tailor your conversations and show that you're genuinely interested in the role.
We think you need these skills to ace Order Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in order management and any familiarity with SAP. Use keywords from the job description to demonstrate that you meet the essential skills required for the role.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities of the Order Administrator position. Mention your communication skills and organisational abilities, and provide examples of how you've successfully managed orders or resolved conflicts in the past.
Highlight IT Proficiency: Since excellent IT skills are mandatory, ensure you mention your proficiency in Microsoft Office. If you have experience with SAP, be sure to include that as well, as it is highly desirable for this role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the Order Administrator role.
How to prepare for a job interview at Randstad Sourceright
✨Showcase Your IT Skills
Since excellent IT skills, particularly in Microsoft Office, are mandatory for the Order Administrator role, be prepared to discuss your proficiency. Bring examples of how you've used these tools effectively in previous roles.
✨Demonstrate Communication Prowess
This position requires excellent communication skills. During the interview, highlight instances where you successfully engaged with customers or colleagues to resolve issues or keep them informed about order statuses.
✨Emphasise Organisational Skills
Organisational skills and attention to detail are crucial for this role. Prepare to discuss how you manage multiple tasks and ensure accuracy in your work, perhaps by sharing specific examples from past experiences.
✨Familiarise Yourself with SAP
While previous experience with SAP is preferred, if you have any familiarity with it, make sure to mention it. If not, consider doing a bit of research on the system to show your willingness to learn and adapt.