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- Tasks: Support engineers and clients with technical advice on HVAC systems from a desk-based role.
- Company: Join a growing team focused on advanced HVAC solutions and customer support.
- Benefits: Enjoy hybrid working, competitive salary, 25 days holiday, and regular training opportunities.
- Why this job: Transition your hands-on experience into a rewarding office role with genuine career progression.
- Qualifications: 1-3 years of practical AC experience; strong communication and IT skills required.
- Other info: No more working in bad weather; apply now to elevate your HVAC career!
The predicted salary is between 24000 - 42000 £ per year.
Are you a hands-on Junior AC Engineer or Improver ready to come off the tools and take your career in a new direction? Join our growing team as a Technical Support Engineer and leverage your field experience to help engineers across the country troubleshoot, commission, and maintain advanced HVAC systems – all from the comfort of a desk-based environment.
About the Role:
This is the perfect opportunity for someone with 1–3 years' practical experience in air conditioning looking to transition into a more technical, office-based position. You'll be the first point of contact for field engineers and customers, offering expert advice, diagnostics, and technical guidance on our range of AC products.
What You'll Do:
- Provide telephone and email-based technical support to engineers and clients
- Assist with diagnosing faults and recommending solutions
- Support warranty and commissioning queries
- Help create and maintain technical documentation and knowledge base articles
- Liaise with manufacturers and internal departments to resolve complex issues
What We're Looking For:
- Practical experience with air conditioning systems (installation, servicing, or maintenance)
- Understanding of common fault codes, wiring diagrams, and system components
- Great communication skills – able to explain technical concepts clearly
- Eagerness to learn and grow in a new direction
- IT-literate and comfortable with technical documentation
Desirable (But Not Essential):
- F-Gas Certification (or former certification)
- Experience with split, multi-split, or VRF/VRV systems
- Familiarity with manufacturers like Daikin, Mitsubishi Electric, Panasonic, etc.
Why Join Us?
- Be part of a supportive, friendly team with genuine progression opportunities
- Regular training and manufacturer courses
- Hybrid working options after probation
- Competitive salary and benefits package
- No more working in bad weather!
£30-35K Basic Van 25 Days holiday Ready to bring your knowledge off the tools and into the office? Apply now and take the next step in your HVAC career with us.
Junior Engineer employer: TRS (Technical Recruitment Solutions)
Contact Detail:
TRS (Technical Recruitment Solutions) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Engineer
✨Tip Number 1
Familiarise yourself with the common fault codes and wiring diagrams related to HVAC systems. This knowledge will not only boost your confidence during interviews but also demonstrate your technical understanding of the role.
✨Tip Number 2
Reach out to current or former employees in similar roles on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience.
✨Tip Number 3
Prepare to discuss specific scenarios from your past work where you successfully diagnosed and resolved issues. This will showcase your problem-solving skills and ability to communicate technical concepts effectively.
✨Tip Number 4
Stay updated on the latest HVAC technologies and trends, especially those related to manufacturers like Daikin and Mitsubishi Electric. Showing your enthusiasm for continuous learning can set you apart from other candidates.
We think you need these skills to ace Junior Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your practical experience with air conditioning systems. Emphasise any relevant roles where you installed, serviced, or maintained HVAC systems, and include specific examples of your technical skills.
Craft a Compelling Cover Letter: In your cover letter, express your eagerness to transition into a technical support role. Mention your hands-on experience and how it equips you to provide expert advice and diagnostics. Show enthusiasm for learning and growing within the company.
Highlight Communication Skills: Since great communication is key for this role, ensure you demonstrate your ability to explain technical concepts clearly. Provide examples from past experiences where you successfully communicated complex information to clients or colleagues.
Showcase IT Literacy: Mention your comfort with technical documentation and any relevant software tools you have used. If you have experience creating or maintaining technical documents, be sure to include that as well, as it aligns with the job requirements.
How to prepare for a job interview at TRS (Technical Recruitment Solutions)
✨Showcase Your Practical Experience
Make sure to highlight your hands-on experience with air conditioning systems during the interview. Discuss specific projects or tasks you've completed, as this will demonstrate your technical knowledge and ability to troubleshoot effectively.
✨Communicate Clearly
Since the role involves providing technical support over the phone and via email, practice explaining complex concepts in simple terms. This will show that you can communicate effectively with both engineers and clients, which is crucial for the position.
✨Demonstrate Your Eagerness to Learn
Express your enthusiasm for transitioning into a more technical role. Share examples of how you've pursued additional training or knowledge in HVAC systems, as this will indicate your commitment to personal and professional growth.
✨Familiarise Yourself with Common Fault Codes
Before the interview, brush up on common fault codes and wiring diagrams related to air conditioning systems. Being able to discuss these topics confidently will show that you are well-prepared and knowledgeable about the technical aspects of the job.
