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For Companies At a Glance
- Tasks: Lead a dynamic reception team and deliver exceptional guest experiences.
- Company: Join an award-winning, family-owned hotel with modern facilities across the UK.
- Benefits: Enjoy up to £35,000 salary, free parking, 28 days leave, and discounts on food and accommodation.
- Why this job: Be part of a supportive culture that values hospitality and personal growth.
- Qualifications: Previous hotel experience as a Front Office or Reception Manager is essential.
- Other info: Located in Bristol with great transport links and opportunities for career progression.
The predicted salary is between 28000 - 42000 £ per year.
The Company
- Award winning modern contemporary hotel
- Refurbished hotel, with outstanding facilities
- A family owned company led by industry leaders
- Hotel part of a superb portfolio across the UK
The Package
- Up to £35,000 per annum
- Training and support to develop and progress
- Free parking
- 28 days annual leave, increasing to 33
- Discounts on food, drink and accommodation across other properties throughout the UK
The Job Role
- Front Office Manager for a 4* property
- To manage and lead the reception team of 7
- To welcome guests, providing exceptional customer service
- Have a passion for providing hospitality and exceeding guests expectations
The Requirements
- The successful Front Office Manager will have previous experience in hotels as a Front Office or Reception Manager
- A professional and attentive Front Office Manager, willing to go "the extra mile"
- Have great leadership skills, to progress and motivate the front office team
- Experience in Opera is preferred, although not essential.
The Location
- Bristol
- Great transport Links
- Free car parking
Front Office Manager employer: Talent Hive
Contact Detail:
Talent Hive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Manager
✨Tip Number 1
Familiarise yourself with the hotel and its unique offerings. Research the hotel's history, values, and any recent awards or recognitions. This knowledge will help you demonstrate your genuine interest during interviews.
✨Tip Number 2
Network within the hospitality industry, especially in Bristol. Attend local events or join online forums to connect with current employees or other professionals who can provide insights about the company culture and expectations.
✨Tip Number 3
Prepare to showcase your leadership skills. Think of specific examples from your past experiences where you successfully managed a team or resolved conflicts. Being able to articulate these situations will set you apart as a candidate.
✨Tip Number 4
If you have experience with Opera or similar systems, be ready to discuss it. Even if it's not essential, showing that you're tech-savvy and willing to learn can make a positive impression on the hiring team.
We think you need these skills to ace Front Office Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in hotel management, particularly in front office roles. Emphasise any leadership skills and customer service achievements that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to exceeding guest expectations. Mention specific examples from your past experiences that demonstrate your ability to lead a team effectively.
Highlight Relevant Skills: In your application, be sure to mention any experience with Opera or similar hotel management systems. Also, include soft skills like communication, problem-solving, and teamwork that are essential for a Front Office Manager.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Talent Hive
✨Showcase Your Leadership Skills
As a Front Office Manager, you'll need to lead a team effectively. Be prepared to discuss your previous leadership experiences and how you've motivated your team in the past. Use specific examples to illustrate your ability to inspire and manage others.
✨Demonstrate Customer Service Excellence
This role is all about providing exceptional customer service. Think of instances where you've gone above and beyond for guests or clients. Share these stories during your interview to highlight your passion for hospitality and your commitment to exceeding expectations.
✨Familiarise Yourself with Hotel Operations
While experience in Opera is preferred, it's not essential. However, having a solid understanding of hotel operations will set you apart. Research common front office procedures and be ready to discuss how you would handle various situations that may arise.
✨Prepare Questions for the Interviewer
Interviews are a two-way street. Prepare thoughtful questions about the hotel's culture, team dynamics, and growth opportunities. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
