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For Companies At a Glance
- Tasks: Engage customers and drive sales in a dynamic retail environment.
- Company: Join eurochange, a passionate team dedicated to making travel dreams come true.
- Benefits: Enjoy perks like travel discounts, 28 days holiday, and a virtual GP service.
- Why this job: Be part of an award-winning team that values inclusivity and personal growth.
- Qualifications: 1 year of retail, cash handling, and customer service experience required.
- Other info: Flexible hours with a mix of weekdays, weekends, and bank holidays.
Hours: 22 hours per week, Monday to Sunday on a rota basis
Pay rate: £12.31 per hour
Location: Aberdeen, Trinity Centre
Why join #Teameurochange
Here at eurochange, we’re all about people and that includes you! We’re a dedicated and proactive bunch passionate about our mission, to inspire people to explore the world, and experience more! We make travel dreams come true, one currency exchange at a time.
Your quest as a Retail Sales Advisor in eurochange:
Are you someone who loves working in Sales, if giving good customer service comes naturally to you, who enjoys everything to do with travelling and wants to be a key part in the countries travel plans? If the answer to all of the above is ‘YES’, then now is a great time to be a part of our award-winning team. We are on the look-out for target driven, sales orientated, and enthusiastic Retail Sales Advisors to help us continue our mission to be the best foreign currency provider in the UK.
A Retail Sales Advisor position with us is as challenging as it is rewarding. However, if you are able to treat customers equally and fairly by being friendly and engaging, whilst achieving KPI’s & targets with our full training and support, then we want to hear from you! Our Retail Sales Advisors work a mixture of weekdays, weekends and Bank Holidays. Some of our branches also work into the weekends.
Explore how you’ll support our purpose…
Above all else, we want you to be the face of our business by bringing your own spark and personality to build customer relationships that last. As a frontline Retail Sales Advisor, your contribution will be crucial to our success! Some of the key requirements are:
- Operating a foreign exchange bureau on a day-to-day basis; driving sales and profitability through excellent customer service.
- Maximising sales of all available products and services by effectively establishing our customers’ needs.
- Operating with honesty and integrity at all times.
- Being able to work effectively on your own.
- A willingness and desire to learn new things and develop yourself.
The 'stand-out' qualities to be part of #Teameurochange:
- Retail sales experience: 1 year (required)
- Cash handling experience: 1 year (required)
- Customer Service experience: 1 year (required)
- A friendly positive can do attitude.
- You must be approachable and friendly too!
Our Perks are out of this world!
- Colleague Rate on Travel Money!
- Staff Discount
- 28 days holiday (inclusive of Bank Holidays)
- High Street Discounts
- Free mortgage advice (provided by a 3rd party)
- 24/7 Virtual GP service for you and your family.
- Company pension contribution
- Cycle to Work Scheme
- Employee Health, Wellbeing and Financial support through the Retail Trust
- Employee Assistance Programme – because you matter!
- Wagestream – access your already earned wages when you need it
- Additional holiday entitlement after 1 year!
- And much much more!
Our Vision
To be the UK's go-to travel money provider, adding value to every customer’s journey!
Our Purpose
Foreign exchange… but better, simpler & more convenient, we’re the trusted inspirational experts.
Our Values
We Strive, We Trust, We’re Aspirational, We’re Responsible, We’re Sincere
Retail Sales Advisor employer: Eurochange
Contact Detail:
Eurochange Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor
✨Tip Number 1
Familiarise yourself with the foreign exchange market and current trends. Being knowledgeable about currency rates and travel-related services will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in mock scenarios. This will help you articulate how you would handle various customer interactions, showcasing your friendly and approachable nature.
✨Tip Number 3
Highlight your sales achievements in previous roles. Be ready to discuss specific examples of how you met or exceeded targets, as this will demonstrate your ability to drive sales and profitability for eurochange.
✨Tip Number 4
Show enthusiasm for travel and share personal experiences related to it. This aligns with eurochange's mission and can help you connect with the team, making you a memorable candidate.
We think you need these skills to ace Retail Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail sales experience, cash handling skills, and customer service roles. Use specific examples that demonstrate your ability to drive sales and provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for travel and customer service. Mention how your personality aligns with the friendly and inclusive culture at eurochange, and express your enthusiasm for being part of #Teameurochange.
Showcase Your Skills: In your application, emphasise your ability to work independently and your willingness to learn. Highlight any achievements related to meeting KPIs or targets in previous roles to demonstrate your sales orientation.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in a customer-facing role.
How to prepare for a job interview at Eurochange
✨Show Your Passion for Travel
Since the role is all about helping customers with their travel plans, make sure to express your enthusiasm for travel during the interview. Share personal experiences or destinations you love, as this will resonate with the company's mission.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you went above and beyond to meet a customer's needs, as this aligns perfectly with the company's values.
✨Be Ready to Discuss Sales Experience
As the role requires sales orientation, be prepared to discuss your previous retail sales experience. Talk about how you achieved targets and maximised sales, showcasing your ability to drive profitability through effective customer engagement.
✨Emphasise Teamwork and Positivity
The company values friendliness and inclusivity, so highlight your ability to work well in a team. Share examples of how you've contributed positively to a team environment, and convey your approachable nature to fit in with #Teameurochange.
