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- Tasks: Support and maintain on-prem infrastructure while automating processes with scripting.
- Company: Join Infoplus Technologies, a leader in innovative IT solutions since 2000.
- Benefits: Enjoy a hybrid work model with flexibility and opportunities for growth.
- Why this job: Be part of a dynamic team that values quality, innovation, and customer empathy.
- Qualifications: 15+ years in an agile environment with skills in Windows, Linux, and automation scripting.
- Other info: No sponsorship available; apply with your CV to siva.s@infoplusltd.co.uk.
The predicted salary is between 36000 - 60000 £ per year.
Greetings!
About Us:
Infoplus Technologies UK Ltd, established in 2000, pioneers forward-thinking IT solutions in products, services, staffing, and digital transformation. Headquartered in Borehamwood, UK, we embrace Quality, Innovation, and Customer Empathy, offering a unique performance-pricing model to meet evolving digital needs.
Location: Solihull, UK
Work Mode: Hybrid 2-3 Days Onsite/week and Occasional Visits to Croydon Based on Business Needs
Type: Permanent
Key Responsibilities:
- Provide hands-on support and maintenance for on-prem infrastructure, including network switches, firewalls, Windows desktops, and Linux operating systems.
- Adopt an automation-first approach using scripting languages such as Shell, PowerShell, and Ansible playbook.
- Support infrastructure patching and security vulnerability remediation.
- Diagnose and troubleshoot problems effectively.
- Develop and maintain secured environment practices.
- Manage L2/L3 customer support requests with strong interpersonal skills.
- Shadow the Solutions Team to assist in writing operational procedures supporting the project.
Essential Skills and Experience:
- 15+ years of experience in a professional, agile environment.
- Proficiency in Windows and Linux system administration, including building, hardening, and managing Linux operating systems.
- Experience in automating processes using Shell, Ansible, Python, and PowerShell scripting.
- Expertise in Juniper firewall configuration and patching.
- Proficiency in switch configuration and patching.
- Experience with MS Active Directory configuration and management.
- Hardware asset management, including printer configuration.
- Nexus security scanning.
- Monitoring using Grafana, Prometheus, Alert Manager and Node exporter.
- Back-up and restore monitoring/validation.
- Problem diagnosis, troubleshooting, and fixing through log aggregation and analysis.
- Experience with Git, Jira, Confluence, and ServiceNow for incident and change management.
Note: No Sponsorship will be provided for this role.
Please share your CV to siva.s@infoplusltd.co.uk
AWS Infra Support Engineer employer: Infoplus Technologies UK Limited
Contact Detail:
Infoplus Technologies UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AWS Infra Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Juniper firewalls and Ansible. Having hands-on experience or projects that showcase your skills in these areas can set you apart during the interview.
✨Tip Number 2
Network with current employees or professionals in similar roles on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully diagnosed and resolved technical issues. Being able to articulate your problem-solving process will demonstrate your expertise and confidence in handling challenges.
✨Tip Number 4
Showcase your automation skills by preparing examples of scripts or tools you've developed. Highlighting your ability to streamline processes will resonate well with the company's automation-first approach.
We think you need these skills to ace AWS Infra Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in AWS infrastructure support, system administration for both Windows and Linux, and automation skills. Use keywords from the job description to align your qualifications with the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT solutions and your understanding of Infoplus Technologies' values. Mention specific experiences that demonstrate your ability to provide hands-on support and your proficiency in scripting languages.
Highlight Relevant Skills: In your application, emphasise your expertise in network switches, firewalls, and customer support. Be sure to mention any experience with tools like Git, Jira, and ServiceNow, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Infoplus Technologies UK Limited
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows and Linux system administration in detail. Highlight specific projects where you've built, hardened, or managed these operating systems, as well as any automation processes you've implemented using Shell, Ansible, or PowerShell.
✨Demonstrate Problem-Solving Abilities
Expect to face scenario-based questions that assess your troubleshooting skills. Prepare examples of past incidents where you diagnosed and resolved issues effectively, particularly in relation to network switches, firewalls, and security vulnerabilities.
✨Familiarise Yourself with the Company’s Tools
Research Infoplus Technologies and their use of tools like Git, Jira, Confluence, and ServiceNow. Being knowledgeable about these platforms will show your readiness to integrate into their workflow and enhance your candidacy.
✨Emphasise Interpersonal Skills
Since the role involves managing L2/L3 customer support requests, be ready to discuss your interpersonal skills. Share examples of how you've effectively communicated with clients or team members to resolve issues and improve service delivery.
