Technical Support Team Leader

Technical Support Team Leader

Ely Full-Time 40076 - 45718 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team providing technical support and ensure smooth operations.
  • Company: Join East Cambridgeshire District Council, known for its beautiful countryside and vibrant community.
  • Benefits: Enjoy a competitive salary, permanent position, and great work-life balance.
  • Why this job: Be part of a dynamic team making a real impact in the community.
  • Qualifications: Experience in technical support and leadership skills are essential.
  • Other info: This role is based in Ely, with excellent transport links.

The predicted salary is between 40076 - 45718 £ per year.

An exciting opportunity has arisen to join our evolving Planning Team at East Cambridgeshire District Council as a Technical Support Team Leader on a permanent basis.

Location: Ely, CB7 4EE

Salary: £40,476 to £45,718 per annum plus benefits

Job Type: Full - Time, Permanent

Closing Date: 4th July 2025

About Us: East Cambridgeshire boasts excellent transport links, stunning countryside, vibrant markets,...

Technical Support Team Leader employer: East Cambridgeshire District Council

East Cambridgeshire District Council is an exceptional employer that values its employees by offering a supportive work culture and numerous opportunities for professional growth. Located in the picturesque town of Ely, employees enjoy a balanced work-life environment complemented by excellent transport links and access to beautiful countryside, making it an ideal place for those seeking meaningful and rewarding employment.
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Contact Detail:

East Cambridgeshire District Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Support Team Leader

✨Tip Number 1

Familiarise yourself with the specific technologies and tools used by East Cambridgeshire District Council. Research their current systems and any recent projects to demonstrate your knowledge during the interview.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed a team in a technical environment. Be ready to discuss your approach to problem-solving and team motivation.

✨Tip Number 3

Network with current or former employees of East Cambridgeshire District Council on platforms like LinkedIn. This can provide you with insider insights and potentially valuable referrals.

✨Tip Number 4

Prepare thoughtful questions about the role and the council's future plans. This shows your genuine interest in the position and helps you stand out as a proactive candidate.

We think you need these skills to ace Technical Support Team Leader

Leadership Skills
Technical Troubleshooting
Customer Service Excellence
Team Management
Communication Skills
Problem-Solving Skills
IT Support Knowledge
Project Management
Time Management
Conflict Resolution
Adaptability
Analytical Skills
Training and Development
Process Improvement

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Technical Support Team Leader position. Tailor your application to highlight relevant experience and skills that match what East Cambridgeshire District Council is looking for.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your technical support experience, leadership skills, and any relevant qualifications. Use bullet points for clarity and focus on achievements that demonstrate your capability in a similar role.

Write a Strong Cover Letter: Your cover letter should complement your CV by providing specific examples of how your experience aligns with the job requirements. Express your enthusiasm for the role and the organisation, and explain why you would be a great fit for the team.

Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Look for spelling and grammatical errors, and ensure that your documents are formatted neatly. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at East Cambridgeshire District Council

✨Understand the Role

Make sure you thoroughly read the job description for the Technical Support Team Leader position. Familiarise yourself with the key responsibilities and required skills, so you can demonstrate how your experience aligns with what they are looking for.

✨Showcase Leadership Skills

As a team leader, it's crucial to highlight your leadership abilities. Prepare examples of how you've successfully led teams in the past, resolved conflicts, and motivated team members to achieve their goals.

✨Prepare for Technical Questions

Expect to be asked technical questions related to the support systems and tools used by East Cambridgeshire District Council. Brush up on relevant technologies and be ready to discuss how you've applied them in previous roles.

✨Ask Insightful Questions

At the end of the interview, take the opportunity to ask thoughtful questions about the team dynamics, challenges they face, and future projects. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Technical Support Team Leader
East Cambridgeshire District Council
Location: Ely
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