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- Tasks: Prepare delicious food, create displays, handle cash, and ensure hygiene standards.
- Company: Eurest is a leader in workplace catering, committed to sustainability and employee well-being.
- Benefits: Enjoy a supportive team environment, opportunities for growth, and recognition for your hard work.
- Why this job: Join a passionate team, thrive in a fast-paced setting, and make a positive impact on others.
- Qualifications: Enthusiastic attitude, teamwork skills, reliability, and experience in catering is a plus but not essential.
- Other info: Eurest values diversity and offers equal opportunities for all employees.
The predicted salary is between 24000 - 36000 £ per year.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Eurest on a full time basis, contracted to 37.5 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Eurest and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn’t essential.
At Eurest, we are the experts in workplace catering, operating in over 700 workspaces every day. We know that fuelling employees throughout the day can help to sharpen their thinking, nourish their bodies and minds and ultimately, motivate them to perform at their best. Our workplace food experiences are driven by our promise to live more sustainably and responsibly, working towards our goal of net zero by 2030.
We’re people-powered at Eurest. It’s an understatement to say that we’re passionate about what we do, which is why we’re committed to attracting the best and brightest people to join us - could that be you?
Eurest Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Customer Service Assistant employer: Eurest
Contact Detail:
Eurest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Show your enthusiasm for food and customer service during any interactions. Whether it's in a casual conversation or during an interview, let your passion shine through. This will help you connect with the team and demonstrate that you're a great fit for the role.
✨Tip Number 2
Familiarise yourself with Eurest's values and mission, especially their commitment to sustainability and exceptional customer experiences. Being able to discuss how your personal values align with theirs can set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your teamwork skills. Think of specific examples from your past experiences where you worked effectively as part of a team, especially in high-pressure situations. This will highlight your ability to thrive in a busy environment.
✨Tip Number 4
Demonstrate your reliability and timekeeping skills by discussing your previous work experiences. Share instances where you managed your time well or went above and beyond to ensure tasks were completed efficiently, reinforcing your suitability for the role.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities Eurest is looking for in a Customer Service Assistant. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for food and customer service. Mention specific examples of how you've demonstrated a can-do attitude and teamwork in previous roles, as this will resonate with Eurest's values.
Highlight Relevant Experience: If you have experience in a catering-related role, make sure to detail it in your CV. Even if you don't, emphasise any customer service experience and your ability to thrive under pressure, as these are crucial for the position.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Eurest
✨Show Your Passion for Food and People
Make sure to express your enthusiasm for food and customer service during the interview. Share any relevant experiences that highlight your love for working with people and how you can contribute to creating a positive dining experience.
✨Demonstrate Team Spirit
Eurest values teamwork, so be prepared to discuss examples of how you've successfully worked in a team before. Highlight your ability to collaborate and support your colleagues, especially in a busy environment.
✨Prepare for Fast-Paced Scenarios
Since the role involves working under pressure, think of situations where you've thrived in a fast-paced setting. Be ready to share how you manage stress and maintain high standards of service even when things get hectic.
✨Emphasise Reliability and Timekeeping
Reliability is key for this position. Be sure to mention your punctuality and commitment to being a dependable team member. You might want to provide examples of how you've demonstrated excellent timekeeping in previous roles.
