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- Tasks: Lead maintenance efforts to ensure our hotel shines for guests every day.
- Company: Join the prestigious Franklin Hotel, part of Starhotels Collezione, known for luxury and charm.
- Benefits: Enjoy competitive pay, career growth, uniform perks, and discounts on stays and dining.
- Why this job: Be part of a supportive team in a vibrant environment that values creativity and service.
- Qualifications: 3+ years in maintenance supervision, with experience in hotels preferred.
- Other info: Must be eligible to live and work in the UK.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for bright talent to be part of the Restaurant team at the beautiful and elegant Franklin Hotel. Family-style management and a caring and considerate approach to our staff are the philosophies at The Franklin (part of Starhotels Collezione).
The Collezione consists of the group's top thirteen luxury five- and four-star hotels, located in the heart of New York, Paris, London, Milan, Trieste, and Venice. Each hotel has a distinct charm, embodying the local culture while sharing the Italian spirit, creativity, passion, and high level of service that encapsulate the whole group.
We are currently looking for an energetic and ambitious Maintenance Supervisor to join Starhotels team on a full-time basis to support our The Franklin by Alfredo Russo at the iconic Franklin Hotel.
Main duties and responsibilities include, but are not limited to:
- Ensure that all reported jobs are completed in order to maintain a high level of service.
- Ensuring we exceed the expectations of our guests, responding efficiently for the repair of all guest rooms, public and service areas of the hotel to ensure they are well maintained.
- Conducting the general repairs of electrical, mechanical, air-conditioning, fire protection, carpentry, and plumbing, decorative works such as domestic painting, tiling etc.
- Ensure preventive and reactive maintenance tasks are performed according to Standard Operating Procedures (SOP) and correctly recorded.
- Look after supplies stocktake and orders.
General requirements:
- Minimum of 3 years of experience in a maintenance supervisory role.
- Proven experience in handling mechanical, electrical, and plumbing systems.
- Experience working in 4 or 5 star hotels would be an advantage.
Benefits:
- For the right people we are committed to offer great career development opportunities, competitive salary and an array of benefits including but not exclusively:
- Uniform with complimentary laundering.
- Refer a Friend Scheme (up to £750 per referral).
- Workplace Pension.
- Discounted stay & F&B among the group.
- 24/7 access to speak to a GP online.
In line with The Requirements Of The Asylum And Immigration Act 1996, all applicants must be eligible to live and work in the UK. You will be asked to provide documented evidence of eligibility.
Maintenance Supervisor employer: Starhotels UK
Contact Detail:
Starhotels UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Supervisor
✨Tip Number 1
Familiarise yourself with the specific maintenance needs of luxury hotels. Research common issues faced in 4 and 5-star establishments, as this knowledge will help you demonstrate your understanding of the role during interviews.
✨Tip Number 2
Network with professionals in the hospitality industry. Attend events or join online forums where you can connect with current or former employees of Starhotels or similar establishments to gain insights and potentially get a referral.
✨Tip Number 3
Prepare to discuss your previous experience in detail. Be ready to share specific examples of how you've successfully managed maintenance tasks, particularly in high-pressure environments, as this will showcase your capability for the role.
✨Tip Number 4
Highlight your commitment to guest satisfaction. Think of ways you've gone above and beyond in past roles to ensure a positive experience for guests, as this aligns with the hotel's philosophy of exceeding expectations.
We think you need these skills to ace Maintenance Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Maintenance Supervisor position. Tailor your application to highlight relevant experience in maintenance and supervisory roles.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in mechanical, electrical, and plumbing systems, especially in a hotel environment. Use specific examples to demonstrate how you've successfully managed maintenance tasks in previous roles.
Showcase Your Skills: Mention any certifications or training related to maintenance and safety standards. Highlight your ability to work under pressure and your commitment to providing excellent service, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the position and the company. Explain why you want to work at The Franklin Hotel and how your values align with their family-style management approach.
How to prepare for a job interview at Starhotels UK
✨Showcase Your Experience
Make sure to highlight your previous experience in maintenance supervisory roles, especially in 4 or 5-star hotels. Be prepared to discuss specific examples of how you've handled mechanical, electrical, and plumbing systems.
✨Understand the Hotel's Values
Familiarise yourself with The Franklin Hotel's family-style management approach and their commitment to high service levels. Demonstrating an understanding of their values will show that you are a good cultural fit.
✨Prepare for Technical Questions
Expect questions related to general repairs and maintenance tasks. Brush up on your knowledge of Standard Operating Procedures (SOP) and be ready to explain how you ensure compliance in your work.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the hotel. Inquire about the team dynamics, the types of projects you might handle, and how success is measured in the maintenance department.
