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- Tasks: Support individuals in improving their emotional wellbeing and manage a team of advisors.
- Company: Pact is a pioneering charity focused on rehabilitation and support for those affected by the criminal justice system.
- Benefits: Enjoy generous holidays, a contributory pension, and access to training and counselling services.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: Empathy, strong communication skills, and experience with vulnerable individuals are essential.
- Other info: Pact welcomes applications from all backgrounds, including those with criminal convictions.
The predicted salary is between 25000 - 35000 £ per year.
The Personal Wellbeing Manager is responsible for delivering a personal wellbeing service focused around supporting service users to improve their personal and emotional wellbeing by building their strength and capacity to change their behaviour in positive ways. They provide line management to Personal Well-Being Advisors and oversight of Pact probation service delivery across their area while also managing their own caseload. The Personal Well-Being Manager is responsible for managing personal and team performance against service delivery targets, working in collaboration with other Personal Well-Being Managers and mentors; National Probation Service (NPS) Responsible Officers and community services to support desistance from offending. Working across a multi-disciplinary and multi-organisational team will be an essential part of the role.
About You
You are a 'people person' who is not only empathetic and non-judgemental, but also highly skilled and experienced in working positively with a wide range of people. While you will not necessarily come from a prison or probation background, you will have a deep understanding of vulnerable individuals and families with complex needs. You will have a talent for communication, with excellent interpersonal and advocacy skills that enable you to listen and communicate clearly in a variety of ways with people from all walks of life. Cool and calm under pressure, you will have recourse to a range of techniques that enable you to build positive relationships with all around you, whether they are service users, your team, Pact colleagues or partner organisations. In your work, you will be positive, flexible and thorough. Your excellent organisational talents and high level of attention to detail will help you to skilfully juggle competing priorities to meet deadlines and deliver time and again against demanding targets.
What we offer:
Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.
How to apply:
If you feel that you meet the requirements of this exciting new role, please complete an application form by clicking the 'apply now' button.
Other information:
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).
About us
Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families. Pact's vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care. Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. We are a diverse, inclusive, modern, and collaborative charity. We build effective partnerships and sustainable solutions based on our well-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120+ years of service delivery.
As an inclusive employer, we welcome requests for job adverts and descriptions in accessible formats (for e.g. larger text) for candidates with disabilities, including those with neurodiversity. Please contact us, if you require any support in engaging in our recruitment process.
Location: Cheshire
Job Type: Full time, 37.5 hours per week
Contract Type: Contract
Salary: FTE: £28,875 (+ £1000 market supplement)
Benefits: Cycle to Work Scheme, Life Assurance, Season Ticket Loan, EAP Scheme
You may also have experience in the following: Casework, Key Working, Family Wellbeing Practitioner, Mental Health Worker, Advice, Guidance, Case Management, Rehabilitation, Family Services, Support Work, Support Worker, Criminal Justice System, Charity, Charities, Third Sector, Not for Profit, Social Work, Advocacy, Social Worker, Mentor, Mentoring, etc.
Personal Wellbeing Manager Scale 2 (Emotional Wellbeing) employer: PACT
Contact Detail:
PACT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Wellbeing Manager Scale 2 (Emotional Wellbeing)
✨Tip Number 1
Network with professionals in the emotional wellbeing and probation sectors. Attend relevant workshops or seminars to meet people who can provide insights into the role and potentially refer you to opportunities.
✨Tip Number 2
Familiarise yourself with the latest trends and best practices in personal wellbeing management. This knowledge will not only enhance your understanding but also demonstrate your commitment to the field during interviews.
✨Tip Number 3
Prepare for potential scenario-based questions by thinking through how you would handle various situations involving service users. This will help you articulate your approach to building relationships and managing caseloads effectively.
✨Tip Number 4
Showcase your interpersonal skills by engaging in community service or volunteering in roles that require empathy and communication. This experience can be invaluable and will set you apart from other candidates.
We think you need these skills to ace Personal Wellbeing Manager Scale 2 (Emotional Wellbeing)
Some tips for your application 🫡
Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and requirements of the Personal Wellbeing Manager position. Tailor your application to highlight how your skills and experiences align with the job description.
Showcase Relevant Experience: In your CV and cover letter, emphasise any relevant experience you have in supporting vulnerable individuals, managing caseloads, or working within multi-disciplinary teams. Use specific examples to demonstrate your skills in communication, empathy, and organisational abilities.
Highlight Your Skills: Make sure to mention your interpersonal and advocacy skills clearly. Discuss how you can build positive relationships with service users and colleagues, and provide examples of how you've successfully navigated challenging situations in the past.
Craft a Compelling Cover Letter: Your cover letter should not only express your enthusiasm for the role but also explain why you are a good fit for Pact's mission and values. Be sure to convey your understanding of the complexities faced by vulnerable individuals and how you can contribute to their wellbeing.
How to prepare for a job interview at PACT
✨Show Your Empathy
As a Personal Wellbeing Manager, empathy is key. Be prepared to share examples of how you've successfully supported individuals with complex needs in the past. Highlight your ability to listen and connect with people from diverse backgrounds.
✨Demonstrate Your Communication Skills
Effective communication is crucial in this role. During the interview, showcase your interpersonal skills by engaging in active listening and responding thoughtfully. You might even want to practice explaining complex concepts in simple terms.
✨Highlight Your Organisational Abilities
This position requires juggling multiple priorities. Be ready to discuss how you manage your time and stay organised, especially when faced with tight deadlines. Share specific strategies or tools you use to keep everything on track.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-life situations. Think of scenarios where you've had to build relationships under pressure or resolve conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
