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- Tasks: Help customers plan and book their dream holidays while driving sales through social media.
- Company: Join a successful travel consultancy with a focus on exceptional customer service.
- Benefits: Enjoy a competitive salary with unlimited bonus potential and team collaboration.
- Why this job: Be part of a dynamic team that values customer relationships and offers exciting promotional events.
- Qualifications: Experience in customer service and excellent communication skills are essential.
- Other info: Opportunity for personal development through training and participation in branch activities.
The predicted salary is between 28800 - 42000 £ per year.
Competitive salary with unlimited bonus potential. We are looking for experienced Travel Consultants to join our successful teams in our branches. You will have excellent product knowledge, questioning and listening skills to help our customers plan, choose and successfully book their holidays. Working as part of a team you will drive business through social media, events and maintaining relationships with existing customers. Our customers are at the forefront of everything we do so exceptional customer service experience is required. What will be your key responsibilities? Build and maintain relationships with customers Identifying and meeting customers’ needs Use social media to promote offers, generating customer engagement and sales leads Participating in promotional events and activities to increase exposure of the branch Achieving individual and team sales targets Assisting with the day-to-day operation of the branch Willingness to participate and deliver training appropriate to own development Effectively performing administrative duties and follow processes accurately What competencies we are looking for? Ability to work towards individual Travel Consultant targets and team sales targets Excellent communication skills and customer service experience Good accuracy and nume…
Travel Consultant - Milngavie employer: Hays Travel
Contact Detail:
Hays Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant - Milngavie
✨Tip Number 1
Familiarize yourself with popular travel destinations and current trends in the travel industry. This knowledge will not only help you during the interview but also demonstrate your passion for travel and customer service.
✨Tip Number 2
Engage with potential customers on social media platforms. Share travel tips, destination highlights, and special offers to showcase your expertise and build a following that can translate into leads.
✨Tip Number 3
Network with other travel professionals and attend industry events. Building relationships within the industry can provide valuable insights and opportunities that may help you stand out as a candidate.
✨Tip Number 4
Prepare to discuss specific examples of how you've provided exceptional customer service in the past. Highlighting your ability to meet customer needs will resonate well with our focus on customer satisfaction.
We think you need these skills to ace Travel Consultant - Milngavie
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous experience as a Travel Consultant or in a similar role. Detail your product knowledge and any specific achievements that demonstrate your ability to meet sales targets and provide exceptional customer service.
Showcase Communication Skills: Since excellent communication skills are crucial for this role, provide examples of how you've effectively communicated with customers in the past. Mention any specific situations where your questioning and listening skills led to successful bookings.
Demonstrate Social Media Savvy: Discuss your experience with using social media to engage customers and promote offers. Include any metrics or results from past campaigns that showcase your ability to generate leads and drive sales through these platforms.
Tailor Your Application: Customize your CV and cover letter to reflect the key responsibilities and competencies mentioned in the job description. Use keywords from the listing to ensure your application stands out and aligns with what the company is looking for.
How to prepare for a job interview at Hays Travel
✨Showcase Your Product Knowledge
Make sure to highlight your experience and knowledge of travel products during the interview. Be prepared to discuss popular destinations, travel trends, and any personal travel experiences that can demonstrate your expertise.
✨Demonstrate Exceptional Customer Service Skills
Prepare examples of how you've provided outstanding customer service in the past. Think about specific situations where you went above and beyond to meet a customer's needs, as this will resonate with the company's focus on customer satisfaction.
✨Engage with Social Media Strategies
Since the role involves using social media to promote offers, come ready with ideas on how you would engage customers online. Discuss any previous experience you have with social media marketing or campaigns that successfully generated leads.
✨Teamwork and Collaboration
Be ready to talk about your experience working in teams. Highlight instances where you contributed to team goals or supported colleagues, as this role emphasizes collaboration and achieving sales targets together.
