Recovery Driver - Nationwide - Multiple
Recovery Driver - Nationwide - Multiple

Recovery Driver - Nationwide - Multiple

Full-Time 32940 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face of the AA, helping customers get back on the road safely.
  • Company: Join the AA, the UK's largest motoring organisation, known for its commitment to customer care.
  • Benefits: Enjoy a competitive salary, free breakdown cover, and up to 7% pension contribution.
  • Why this job: Make a real impact by solving problems and supporting customers in need, all while developing your skills.
  • Qualifications: Must have a full driving category C licence; CE licence is a plus but not essential.
  • Other info: Access to development programmes and a diverse, inclusive workplace where you can thrive.

The predicted salary is between 32940 - 40000 £ per year.

Company description: Push for Better. Join The AA.

As our Roadside Recovery Driver, you’ll go the extra mile for our customers. Anything can happen whilst driving, but it’s OK we are the AA! We get everyone back on the road safely and get their day moving again.

On Target Earnings: £40,000 for a CE licence, and £34,500 for a C licence.

Salary: Guaranteed minimum c. £32,940 for CE (HGV 1) license, £29,660 for C (HGV 2) license.

Depot Postcode:

Shifts: Rolling Rosta, working 18 out of 28 days with 2 weekends off. Standard Shifts are 9 hours 45 mins (Inc. 45 min break). End of shift flexibility is required meaning you may work up to 12 hours in a shift inc. break.

Bring your best self and we provide the rest, including; full Uniform, Boots, and the best available equipment!

Free breakdown cover from day one.

Equivalent of 23 days holidays (increases with service) plus bank holidays.

Up to 7% company pension contribution.

Join a famous brand that our customers love, with industry leading training.

Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.

This is the job: You’ll be the friendly face of the UK’s largest motoring organisation. To our customers, you’re the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You’ll get their day moving again by using your technical skills to load vehicles onto your truck and getting the vehicle and customer to a garage for repair, or wherever they need to be.

What will I be doing?

  • A communicator: You’re great with your customers, you’re the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of.
  • A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
  • A fixer/problem solver: You’re someone who thrives in all situations! You will revel in utilising your expertise to solve a variety of issues.

What do I need?

  • To be eligible for this role you must live within 25 miles and 1 hour's travel from the depot.
  • A full driving category C driving licence (HGV 2). Ideally you’ll hold the CE (HGV 1) licence too, although this isn’t essential as we can help you with this.
  • Alongside this, you’ll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card.
  • To be comfortable adapting to new technology - training will be provided.
  • To be happy working shifts, which include evenings, nights, weekends and Bank Holidays.

Additional information: As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.

Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.

You’ll also have access to a range of benefits such as:

  • Discounts on AA products including car and home insurance.
  • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more.
  • Company funded life assurance.

You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including drug and alcohol checks, work references, credit and criminal record checks.

Ready for anything? Apply Today.

Recovery Driver - Nationwide - Multiple employer: The Automobile Association

At the AA, we pride ourselves on being an exceptional employer, offering our Recovery Drivers a supportive work culture that values diversity and personal growth. With competitive salaries, comprehensive benefits including free breakdown cover from day one, and access to industry-leading training, we empower our employees to thrive both personally and professionally. Join us in making a difference as you become the friendly face of the UK's largest motoring organisation, where your contributions are truly valued.
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Contact Detail:

The Automobile Association Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Recovery Driver - Nationwide - Multiple

✨Tip Number 1

Familiarise yourself with the AA's values and mission. Understanding their commitment to customer service will help you align your responses during the interview, showcasing how you can embody their ethos as a Recovery Driver.

✨Tip Number 2

Highlight your problem-solving skills in conversations with recruiters. Share specific examples of how you've successfully handled challenging situations on the road, as this role requires quick thinking and adaptability.

✨Tip Number 3

Prepare to discuss your experience with technology, especially if you've used digital tachographs or other tech tools in previous roles. The AA values drivers who are comfortable adapting to new technologies, so be ready to demonstrate your proficiency.

✨Tip Number 4

Since the role involves working shifts, be open about your availability during the interview. Emphasising your flexibility and willingness to work evenings, weekends, and bank holidays will show that you're committed to meeting the demands of the job.

We think you need these skills to ace Recovery Driver - Nationwide - Multiple

Full Driving Licence (Category C or CE)
Driver CPC Qualification
Digital Drivers/Tachograph Card
Excellent Communication Skills
Customer Service Skills
Problem-Solving Skills
Technical Aptitude for Vehicle Loading
Ability to Work Independently and as Part of a Team
Adaptability to Changing Situations
Time Management Skills
Ability to Work in All Weather Conditions
Flexibility with Shift Patterns
Calm Under Pressure
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Recovery Driver role. Emphasise your driving qualifications, customer service experience, and any technical skills that demonstrate your ability to solve problems on the road.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the AA. Mention specific examples of how you've gone the extra mile for customers in previous jobs, and express your enthusiasm for being part of a team that values diversity and inclusion.

Highlight Relevant Qualifications: Clearly list your driving licences (C and CE), Driver CPC qualification, and any other relevant certifications. If you have experience with new technology or training, mention that too, as it shows your adaptability.

Prepare for the Online Interview: Once your application is submitted, prepare for the online interview assessment by reviewing common interview questions for driving roles. Be ready to discuss your problem-solving skills and how you handle challenging situations with customers.

How to prepare for a job interview at The Automobile Association

✨Show Your Customer Service Skills

As a Recovery Driver, you'll be the friendly face of the AA. Make sure to highlight your experience in customer service during the interview. Share examples of how you've reassured customers in stressful situations and how you maintain professionalism at all times.

✨Demonstrate Problem-Solving Abilities

The role requires quick thinking and problem-solving skills. Prepare to discuss specific instances where you've successfully resolved issues on the job. This will show your potential employer that you're capable of handling the unexpected.

✨Familiarise Yourself with the Role

Research the responsibilities of a Recovery Driver thoroughly. Understand the technical aspects of loading vehicles and the importance of safety. Being knowledgeable about the role will help you answer questions confidently and demonstrate your enthusiasm for the position.

✨Be Ready for Shift Work

Since the job involves working shifts, including evenings and weekends, be prepared to discuss your flexibility and willingness to adapt to varying schedules. This shows that you're committed to the role and understand the demands of the job.

Recovery Driver - Nationwide - Multiple
The Automobile Association
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