Order Processing Apprentice
Order Processing Apprentice

Order Processing Apprentice

Wakefield Apprenticeship No home office possible
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At a Glance

  • Tasks: Join our Roofing Team to process orders and quotes accurately and efficiently.
  • Company: We're Yorkshire's top manufacturer of high-quality home improvement products with a £60m turnover.
  • Benefits: Enjoy 21 days holiday, health cash plan, pension scheme, and monthly awards up to £75.
  • Why this job: Kick-start your career while earning, learning, and gaining hands-on business experience.
  • Qualifications: Looking for reliable, motivated individuals who are eager to learn and communicate effectively.
  • Other info: You'll work towards a Level 3 Business Administration qualification with allocated study time.

Wakefield
£7.55 p/h (first year)
Mon-Fri | 8:30am-5:00pm

Benefits:

  • 21 days holiday + bank holidays
  • Health cash plan
  • Pension scheme
  • Monthly employee value awards (up to £75)
  • Personal development through courses and training
  • Free parking

About Us:

Part of a £60m turnover Group, we are Yorkshire’s leading manufacturer of high-quality home improvement products, including contemporary extensions, conservatories, orangeries, replacement roofs, windows, and doors in both uPVC and aluminium. Our employees are at the heart of the business, and we invest in good people by offering career development and training opportunities. We make the best products, offer the best service, and work with the best people. Join us and be a key player in shaping the future growth of our group.

About the Role:

We are looking for an apprentice to join our Roofing Team to accurately process orders and quotations with precision and speed. Alongside this, you will work toward a Level 3 Business Administration qualification through our training partner, who will support you throughout the learning process. You will receive allocated study time each week to complete coursework and assessments.

You will learn to:

  • Accurately process orders and quotes from dealerships using our bespoke systems, Window Designer and Roofwright
  • Reprocess incorrect orders, including any required parts such as glazing
  • Work collaboratively with internal and external stakeholders, including dealers, suppliers, and departments
  • Continuously develop product knowledge to enhance customer support
  • Identify and implement process improvements to enhance service delivery and efficiency
  • Ensure orders are processed in line with customer expectations and delivery schedules
  • Make informed decisions to meet customer needs, especially for urgent orders
  • Maintain high-quality service standards, ensuring compliance with company policies and industry regulations
  • Adhere to internal processes for reporting and rectifying quality concerns

What We Are Looking For:

If you’re looking to kick-start your career with a growing, reputable company — while earning, learning, and gaining real hands-on business experience — then this Order Processing role is for you. Apply if you are:

  • Reliable, hard-working, and motivated to learn
  • An effective problem-solver and decision-maker
  • A clear and confident communicator, both written and verbal
  • Willing to undertake training and apply new learning in daily tasks

How to Apply:

Ready to start your career with us? Apply with your updated CV.

Order Processing Apprentice employer: Equals One

Join a dynamic team at Yorkshire's leading manufacturer of high-quality home improvement products, where employees are valued and supported through comprehensive training and development opportunities. With a strong focus on personal growth, competitive benefits including a health cash plan and monthly awards, and a collaborative work culture, this role as an Order Processing Apprentice in Wakefield offers a meaningful start to your career in a thriving industry.
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Contact Detail:

Equals One Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Order Processing Apprentice

✨Tip Number 1

Familiarise yourself with the products and services offered by the company. Understanding their home improvement products, like conservatories and replacement roofs, will help you speak confidently about them during any interviews.

✨Tip Number 2

Practice your communication skills, both written and verbal. As the role requires clear communication with internal and external stakeholders, being able to articulate your thoughts clearly will set you apart from other candidates.

✨Tip Number 3

Showcase your problem-solving abilities. Think of examples from your past experiences where you've successfully resolved issues or improved processes, as this is a key aspect of the role.

✨Tip Number 4

Demonstrate your willingness to learn. Be prepared to discuss how you plan to take advantage of the training opportunities offered, and express your enthusiasm for gaining new skills in business administration.

We think you need these skills to ace Order Processing Apprentice

Attention to Detail
Order Processing
Customer Service Skills
Communication Skills
Problem-Solving Skills
Time Management
Teamwork
Adaptability
Basic IT Skills
Data Entry
Product Knowledge
Process Improvement
Decision-Making Skills
Compliance Awareness

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Order Processing Apprentice role. Emphasise any previous experience in customer service, administration, or teamwork.

Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation to learn and grow within the company. Mention specific aspects of the job description that excite you and how you can contribute to the team.

Showcase Your Communication Skills: Since clear communication is key for this role, ensure your application is well-structured and free of errors. Use concise language and a professional tone to demonstrate your written communication abilities.

Highlight Your Problem-Solving Abilities: In your application, provide examples of how you've effectively solved problems in past experiences. This could be from school projects, part-time jobs, or volunteer work, showing your ability to think critically and make informed decisions.

How to prepare for a job interview at Equals One

✨Show Your Enthusiasm for Learning

As an Order Processing Apprentice, it's crucial to demonstrate your eagerness to learn. Be prepared to discuss how you plan to take advantage of the training opportunities offered and how you can apply new skills in your role.

✨Highlight Your Problem-Solving Skills

Since the role involves processing orders and rectifying any issues, be ready to share examples of how you've effectively solved problems in the past. This will show that you can think on your feet and handle challenges.

✨Communicate Clearly

Effective communication is key in this position. Practice articulating your thoughts clearly and confidently, both verbally and in writing. You might even want to prepare a few questions to ask during the interview to showcase your communication skills.

✨Familiarise Yourself with the Company

Research the company and its products before the interview. Understanding their offerings and values will help you align your answers with what they are looking for, showing that you're genuinely interested in being part of their team.

Order Processing Apprentice
Equals One
Location: Wakefield
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