PR Account Manager / Senior AM, Leading Agency

This is an exciting opportunity to join one of the best consumer communications and PR agency groups in the UK.

A key member of the team utilising your commercial awareness and project management skills in the delivery of exceptional communications and marketing support services to your clients. You are at the heart of the account and the client relationship, delegating work appropriately to Executives and the wider team when necessary. Effectively managing upwards and accepting account leadership responsibility from Directors as required. Building senior client relationships and identifying opportunities to deliver additional support.

PEOPLE & TEAM

• Effectively lead small teams of account managers and account executives
• Be a guide and mentor to more junior members of the team
• Encourage a positive and respectful team environment at all times
• Foster an environment of collaboration within your team
• Proactively take steps to develop a strong team ethic within the groups you manage
• Create a supportive environment for account execs
• Keep all relevant people informed of client or internal activities
• Communicate information within the team with authority and clarity
• Demonstrate a passion and aptitude for developing account execs and interns
• Take responsibility for their personal and professional growth

CAMPAIGNS & CLIENTS

• Participate in the strategic development of campaigns, with the support of senior team
• Act as gatekeeper on pitches
• Proactively seek opportunities to develop your strategic thinking
• Demonstrate creative flair in campaign development and execution
• Ensure that creative solutions are found to client problems
• Inspire and enable creativity in your team
• The agency survives on our cultural connectivity. Proactively demonstrate a passion for building your cultural network and understanding. Inspire this mentality in the teams you manage
• Be a strong presenter, able to deliver effective presentations internally and externally
• Take the lead day to day presenting on client calls
• Create high quality written and visual documents
• Encourage exceptional standards for the work coming out of your team
• Have a strong understanding of the wider marketing mix
• Demonstrate a passion to expand this knowledge
• Demonstrate an ability to convert this knowledge into solid insights our clients can leverage strategically to build successful campaigns
• Encourage a wider passion for building consumer understanding amongst junior team
• Demonstrate a strong knowledge of the media landscape, and take responsibility for growing your awareness of latest trends
• Leverage this to build solid media strategy and tactics for your campaigns
• Demonstrate a strong knowledge of the influencer landscape, and take responsibility for growing your awareness of latest trends
• Leverage this to build solid influencer strategy and tactics for your campaigns
• Demonstrate best-in-class media contacts, taking the lead as senior publicist across campaigns
• Proactively inspire a passion for growing media contacts amongst your teams
• Demonstrate an exceptional ability to convert top tier coverage on your campaigns
• Lead by example amongst your team, coaching them into strong publicists
• Have a solid contact book of creators, with a passion for growing this and leading by example within the team
• On bigger clients, the SAM should be the day to day account manager. Being the clients’ key point person on all areas of execution, trafficking the work and ensuring the information flow goes up and down within your team
• Ensure that the account execs working into you are delivering on all administrative duties
• Contribute effectively to the development of KPIs when planning campaigns
• Participate effectively in the analysis and evaluation of campaigns
• Capture learnings and ensure they are shared with the wider agency
• Build strong and effective relationships with clients rooted in trust and mutual respect
• Be seen by your clients as an effective operator, a strong cultural connector, and someone they can rely on to deliver their campaigns

NEW BUSINESS

• Ensure you’re aware of, and able to communicate, the agency’s key USPs, past, present and future
• Seek to build out your network, and actively look for opportunities to generate new business opportunities for the agency
• Participate in the development and delivery of major new business pitches
• Actively participate in the agency’s marketing activities
• Proactively seek new opportunities and channels to promote our work

AGENCY LEADERSHIP

• Take an active role in the resource planning process
• Ensure you are aware of the upcoming requirements of your clients and the pressures on your team
• Take an active role in the time analysis of your clients and projects
• Where you are leading smaller clients, be responsible for ensuring that those clients are working under up-to-date terms of business and signed SOW
• Seek to generate new commercial opportunities within your existing client base – through expansion and cross-sell
• A developing ability to build project fee budgets, with the support of senior team
• Be able to contribute to the build of accurate programme cost budgets, and ensure all costs are being tracked by account execs

To be considered for this role, you will possess:

• At Account Manager level, you should have a minimum of 2 years experience within a PR agency, account handling.
• At Senior Account Manager, you should have 3/4 years experience of account handling within a PR agency environment
• Consumer communications experience is a must
• A mixture of traditional PR approaches and digital is essential
• Solid media knowledge and contacts

Salary is purely dependent on skills & experience, please state your current salary on application. A wide range is £30,000 - £42,000 reflective on what you can bring to the team.

We aim to be an equal opportunities employer and are committed to ensuring that no applicant receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status or race. Unless clearly stated otherwise, the advertised position is a permanent contract.