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For Companies At a Glance
- Tasks: Oversee night operations, ensuring guest satisfaction and safety.
- Company: Join The Reserve, a luxury lodge resort within Chester Zoo's stunning grounds.
- Benefits: Enjoy flexible hours, competitive pay, and unique wildlife experiences.
- Why this job: Be part of an exciting new venture with a focus on luxury and nature.
- Qualifications: Previous hospitality experience and strong leadership skills required.
- Other info: Opening in August 2025, this role offers a chance to shape a new team.
The predicted salary is between 36000 - 60000 £ per year.
Located at The Reserve, Chester Zoo.
Position Overview
A new and exciting luxury lodge resort set in the grounds of Chester Zoo is opening August 2025 and we are on the lookout for a Night Manager to join the team. The Reserve is an exciting development of 51 savannah inspired luxury lodges, overlooking a beautiful lake or our giraffe habitat and connecting directly to the stunning Heart of Africa.
Night Manager employer: Troo Hospitality Limited
Contact Detail:
Troo Hospitality Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager
✨Tip Number 1
Familiarise yourself with Chester Zoo and The Reserve's unique offerings. Understanding the luxury lodge experience and how it connects to the zoo will help you demonstrate your passion for the role during interviews.
✨Tip Number 2
Network with current or former employees of Chester Zoo or similar luxury hospitality settings. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application.
✨Tip Number 3
Highlight any previous experience in night management or hospitality roles. Be prepared to discuss specific challenges you've faced and how you handled them, as this will showcase your problem-solving skills.
✨Tip Number 4
Prepare questions that show your interest in the role and the future of The Reserve. Asking about their vision for the lodge or how they plan to enhance guest experiences can set you apart from other candidates.
We think you need these skills to ace Night Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Night Manager position. Tailor your application to highlight relevant experience in hospitality management and night operations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly those related to hotel management or customer service. Emphasise any leadership experience and skills that align with managing a luxury lodge environment.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the unique opportunity at The Reserve. Mention specific experiences that demonstrate your ability to manage night operations and provide excellent guest service.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a managerial position.
How to prepare for a job interview at Troo Hospitality Limited
✨Show Your Passion for Hospitality
As a Night Manager, your enthusiasm for the hospitality industry is crucial. Be prepared to discuss what excites you about working in a luxury lodge environment and how you can contribute to creating memorable experiences for guests.
✨Demonstrate Leadership Skills
Highlight your previous experience in managing teams, especially during night shifts. Share specific examples of how you've successfully led a team, resolved conflicts, or improved service standards in past roles.
✨Familiarise Yourself with Chester Zoo
Research Chester Zoo and its values, as well as the unique features of The Reserve. Being knowledgeable about the zoo's mission and how it connects to the lodge will show your genuine interest in the position and the organisation.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios you might face as a Night Manager and how you would handle them, such as guest complaints or emergency situations.
