At a Glance
- Tasks: Join our team as a Front Desk Receptionist, handling guest check-ins and inquiries.
- Company: Work at an exclusive 5* hotel in the stylish Mayfair area.
- Benefits: Earn up to £27,000 plus great benefits in a friendly atmosphere.
- Why this job: Be part of a high-end hospitality experience and build strong customer relationships.
- Qualifications: Previous reception experience in luxury hotels is a must.
- Other info: Ideal for those who thrive in fast-paced environments and enjoy teamwork.
The predicted salary is between 16200 - 19800 £ per year.
Front Desk Receptionist Needed for an Exclusive 5* Hotel, Mayfair, Up To £27,000 + Benefits An exciting opportunity has arisen for an experienced front desk Receptionist to join an exclusive 5* hotel in the heart of fashionable Mayfair. The client is proud of their strong customer relationships and friendly atmosphere and are looking for experienced front desk Reception who can meet the high standards needed to cover the reception desk. Due to the demand to servicing their discerning clients, they are looking for like minded individuals who have worked in similar 5* hotels with experience in reception to join their team on a permanent basis. Job Description As a Front Desk Receptionist you will be responsible for: Check in-check out duties All aspects of guest relations Assisting in general enquiries including bookings, giving quotes, invoicing and general reception duties Conducting end of day reports Follow company and department procedures Having good admin skills Help assist and support Co – workers Identifying problems and reacting to resolve the issues The Ideal candidate will be: Experienced in a similar reception role within high end hotels Be able to work within a small team and individually Be able to work in a high demanding environment Have good telephone manners Being able…
Receptionist ,Exclusive 5* Hotel, Mayfair, Upto 27k + Benefits employer: James Webber Recruitment
Contact Detail:
James Webber Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist ,Exclusive 5* Hotel, Mayfair, Upto 27k + Benefits
✨Tip Number 1
Make sure to familiarize yourself with the specific services and amenities offered by 5* hotels. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills, especially in high-pressure situations. Role-playing common scenarios you might encounter at the front desk can prepare you for the fast-paced environment of a luxury hotel.
✨Tip Number 3
Network with professionals in the hospitality industry. Attend events or join online forums where you can connect with others who work in 5* hotels. They may provide valuable insights or even refer you to job openings.
✨Tip Number 4
Research the hotel’s reputation and recent news. Being knowledgeable about the hotel's history and its standing in the industry can give you an edge during your interview and show that you are proactive.
We think you need these skills to ace Receptionist ,Exclusive 5* Hotel, Mayfair, Upto 27k + Benefits
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in high-end hotel reception roles. Emphasize relevant skills such as guest relations, check-in/check-out procedures, and any specific software you are familiar with.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and customer service. Mention why you are interested in working at this exclusive 5* hotel and how your previous experience aligns with their standards.
Showcase Your Soft Skills: In your application, emphasize your communication skills, ability to work under pressure, and problem-solving capabilities. These are crucial for a front desk receptionist in a high-demand environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the hospitality industry.
How to prepare for a job interview at James Webber Recruitment
✨Showcase Your Customer Service Skills
As a front desk receptionist, your ability to provide excellent customer service is crucial. Be prepared to share specific examples of how you've handled guest inquiries or resolved issues in previous roles, especially in high-end hotel environments.
✨Demonstrate Your Knowledge of Hotel Operations
Familiarize yourself with the typical operations of a 5-star hotel. During the interview, mention your understanding of check-in/check-out procedures, guest relations, and any relevant software you’ve used. This shows that you are ready to hit the ground running.
✨Emphasize Teamwork and Adaptability
The role requires working both independently and as part of a small team. Highlight your experiences where you successfully collaborated with colleagues or adapted to changing situations, showcasing your flexibility in a demanding environment.
✨Prepare for Common Interview Questions
Anticipate questions related to handling difficult guests, managing multiple tasks, and your approach to problem-solving. Practicing your responses will help you convey confidence and competence during the interview.