Bar Manager

We are a four star family hotel overlooking the famous Fistral Beach, home to Quiksilver Surf School.
We cater for family adventures, couples breaks or a friends surf trip, with facilities including childrens play areas, indoor swimming pool and a cinema – we have something for everyone!
Employee Benefits:
• Tronc / Service charge (Food & Beverage Departments only)
• Complimentary off peak gym & spa membership at Fistral Spa / Gaia Spa
• 20% discount on Fistral Spa & Gaia Spa treatments
• 25% discount on food & beverage throughout the hotels and restaurants
• 50% discount on bed & breakfast stays throughout the hotels
• Friends & Family rates across the group
• Access to 360 Wellbeing – https://www.360-wellbeing.co.uk/
• Access to Wagestream – https://wagestream.com/en/
• Length of Service rewards
Key Attributes

• Immaculate personal presentations and standards
• Attention to detail and the ability to forward think
• Strong Team Player
• Can remain calm under pressure and smile even in the toughest situations

Role & Responsibilities:

• Oversee the service of food & beverages within the Bar
• Maintain overall responsibility for beverage service throughout the Hotel
• To ensure all of our guests receive a warm welcome and are treated to the up most hospitality and care during their stay with us – we aim to provide an unforgettable experience
• To ensure all complaints are minimised and handles professionally as in accordance with our policies
• To supervise & manage the Bar/Beverage team in line with company policies and manuals
• Work with the Restaurant Manager, Operations Manager & General Manager to maximise sales performance and achieve sales in line with targets
• To follow all hotel policies as outlined in your training manual:
• Ensure service of food and drinks is done quickly and efficiently, meeting our standards
• Ensure your team are trained and effective in their roles
• Ensure menu training is carried out as per release of new menus
• Ensure that relevant admin is carried out within department to meet business needs
• Ensure that you are employing relevant staff for the department and following correct recruitment and induction procedures.
• Ensure the bars run smoothly on a daily basis & are adequately stocked with all necessary goods.
• Enforce Licensing Laws, Rules of Management & in-house security policies
• Keep up to date with current promotions and new products
• Make guests aware of offers on our great food and drink range
• To assist in any function or events set ups in accordance with procedures
• To maintain exemplary billing systems and obtain all payments from guests in accordance with company Policy, and the accurate accounting and processing of all reception sales.
• To observe and comply with cleaning rotas, health and safety, food and hygiene regulations
• To ensure service meets the standards to maintain and achieve relevant awards for Gallery Restaurant
• To ensure good working relationship with all other departments and communicate information throughout the hotel.
• To understand responsibilities in relation to Fire Procedures, Health and Safety, COSHH, Infection Control and Emergency Aid.
• All other duties as required