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- Tasks: Join our team to provide excellent customer service and support store operations.
- Company: Tesco is a leading retailer committed to diversity and customer satisfaction.
- Benefits: Enjoy flexible working hours, colleague discounts, and 20+ days of holiday.
- Why this job: Gain valuable experience, meet diverse people, and explore career progression opportunities.
- Qualifications: Must be over 18 with a passion for customer service and teamwork.
- Other info: Flexible shifts available; apply even if your availability doesn't match exactly.
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About the role
Availability Window
- Sun 06:30:00 - 23:00:00
- Mon 15:00:00 - 23:00:00
- Sat 06:30:00 - 23:00:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12), we have opportunities for this too and would love to hear from you.
The table shows the periods during which we prefer you to be available to work. Your shifts will be scheduled within these times, with 3 weeks' notice. We support flexibility, so if your availability closely matches but not exactly the advertised times, we still encourage you to apply.
Customer Focus
Customers are at the heart of everything we do. This role involves being a proactive team member, serving customers with passion, and contributing to a welcoming store environment. You will meet diverse people, learn new skills, and have opportunities for career progression.
Note: You must be over 18 to apply for this role.
Responsibilities
- Providing excellent customer service with a smile
- Building rapport and making decisions in the best interest of customers
- Working across various store areas including service, picking, and replenishment
- Following safety and store policies
- Participating in store events and supporting store performance
- Handling products with care to maintain quality
Minimum Requirements
- A passion for service and customer satisfaction
- Ability to work well in a team and communicate effectively
- Reliability, punctuality, and professional appearance
Benefits
- Holiday entitlement starting at 20 days plus a personal day, rising to 22 days after 12 months (plus bank holidays)
- Flexible working options from day one
- Colleague discounts and savings
- Wellbeing resources and support services
- Life insurance and pension schemes
- Uniform provided and inclusive colleague networks
About Us
Our vision is to become every customer's favourite way to shop. We are committed to diversity, equity, inclusion, and accessibility. We support flexible working arrangements and are proud to be a Disability Confident Leader.
Tesco Colleague - Westcliff-On-Sea Rd Express employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Westcliff-On-Sea Rd Express
✨Tip Number 1
Familiarise yourself with Tesco's customer service values. Understanding their commitment to customer satisfaction will help you demonstrate your alignment with their goals during any interviews or discussions.
✨Tip Number 2
Be prepared to discuss your availability openly. Since the role requires flexibility, showing that you can adapt your schedule to meet their needs will make you a more attractive candidate.
✨Tip Number 3
Highlight any previous experience in retail or customer service roles. Even if it's informal, sharing specific examples of how you've provided excellent service can set you apart from other applicants.
✨Tip Number 4
Engage with Tesco's community on social media. Following their pages and participating in discussions can give you insights into their culture and values, which you can reference in your conversations.
We think you need these skills to ace Tesco Colleague - Westcliff-On-Sea Rd Express
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements. Highlight your customer service experience and teamwork skills in your application.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Tesco Colleague role. Emphasise your reliability, punctuality, and any previous retail experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work in a team. Mention your flexibility regarding working hours and your enthusiasm for contributing to a welcoming store environment.
Double-Check Your Application: Before submitting, review your application for any errors or missing information. Ensure that all required documents are included and that your contact details are correct.
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Customer Service Skills
Since the role is all about providing excellent customer service, be prepared to share examples of how you've gone above and beyond for customers in the past. Highlight your passion for helping others and your ability to build rapport.
✨Demonstrate Teamwork
This position requires working well within a team. Be ready to discuss your experiences collaborating with others, resolving conflicts, and contributing to a positive team environment. Employers love to see candidates who can work harmoniously with colleagues.
✨Be Flexible with Availability
Tesco values flexibility, so if your availability doesn't match the exact times listed, don't hesitate to mention it. Show that you're willing to adapt and work around their needs, which demonstrates your commitment to the role.
✨Dress Professionally
First impressions matter! Make sure to dress appropriately for the interview. A smart appearance shows that you take the opportunity seriously and are ready to represent the Tesco brand positively.
