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- Tasks: Lead the Elvis Evolution experience, managing operations, staff, and customer service.
- Company: Join Levy UK + Ireland, a leader in immersive entertainment and hospitality.
- Benefits: Enjoy healthcare perks, discounts, free meals, and 23 days of annual leave!
- Why this job: Be part of a unique tribute to Elvis, blending tech and live performance in an exciting venue.
- Qualifications: Experience in hospitality management, strong leadership, and financial skills required.
- Other info: Evening and weekend work is expected; embrace a diverse and inclusive workplace culture.
The predicted salary is between 36000 - 60000 £ per year.
General Manager – Elvis Evolution (ExCel London)
ELVIS EVOLUTION is a brand new, first of its kind experience from Layered Reality, the UK’s leading immersive specialists, celebrating the life and work of Elvis Presley. Combining cutting-edge digital technology, live actors and musicians, mind-blowing multimedia and heart-pounding music, ELVIS EVOLUTION lets guests relive the King’s iconic moments.
Taking place at Immerse LDN at London Excel Waterfront, this is a high-energy, high-tech homage that promises to be an unforgettable night, where guests will walk in Elvis’ blue suede shoes. Layered Reality is a pioneer in immersive entertainment, blending captivating storytelling, cutting-edge technology, and exceptional customer service.
Overall Purpose of the role:
As the General Manager of Elvis Evolution, you will be the most senior person in the unit, responsible for overseeing all aspects of the restaurant’s operations. This includes managing ordering, inventory, financial performance, staff management, training and ensuring the highest standards of customer service. Hours of work will be determined by the needs of the business and subject to the Working Time Directive and any Workforce agreement that is in place. This role will involve evening and weekend working.
Benefits:
- Medicash – Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
- Aviva Digicare – Free annual healthcare check
- Exclusive Benefits and Wellbeing site (Perks at Work)
- Entertainment discounts – up to 55% off cinema tickets
- Health + Wellbeing discounts – Discounts for Nuffield Health (20%) and Pure Gym (10%) and many more
- Travel discounts – Discounts with holiday companies such as TUI and Expedia
- Shopping discounts – Save up to 15% at high street and online stores by purchasing Shopping Cards
- Free meals on duty
- Pension scheme and Life Assurance
- Employee Assistance Programme
- 23 days annual leave plus BH’s and an additional day off for your birthday!
- Competitive and supportive family benefits
- Holiday purchase scheme
- On-going training, development and career pathways
- Professional subscriptions paid
- Financial wellbeing programme and preferred rates on salary finance products
Who we are:
Levy UK + Ireland is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.
In the UK, we are proud to have a wealth of long-standing partnerships with venues across sports, entertainment, and events.
About you:
- Proven experience in a managerial role within the hospitality industry, preferably in a high street bar or high-volume restaurant setting.
- Strong financial understanding, with experience in budgeting, forecasting and financial analysis.
- Excellent leadership and people management skills, with a track record of developing and motivating teams.
- Outstanding customer service skills and the ability to handle challenging situations with grace and professionalism.
- Ability to work in a fast-paced environment.
- Proficient in using restaurant management software and MS Office applications.
- Passionate about delivering exceptional experiences.
- A team player with a collaborative approach to leadership.
At Levy UK + Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered. Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.
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General Manager - Elvis Evolution employer: Levy UK
Contact Detail:
Levy UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Elvis Evolution
✨Tip Number 1
Familiarize yourself with the immersive entertainment industry, especially focusing on how Layered Reality operates. Understanding their unique approach to storytelling and technology will help you align your vision with theirs during discussions.
✨Tip Number 2
Highlight your experience in managing high-volume restaurants or bars. Be ready to share specific examples of how you've successfully led teams and improved customer service in fast-paced environments.
✨Tip Number 3
Prepare to discuss your financial acumen in detail. Since the role requires strong budgeting and forecasting skills, think of instances where your financial strategies positively impacted a previous establishment.
✨Tip Number 4
Showcase your passion for delivering exceptional guest experiences. Consider sharing stories that demonstrate your commitment to customer service and how you've handled challenging situations with professionalism.
We think you need these skills to ace General Manager - Elvis Evolution
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the General Manager position at Elvis Evolution. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your managerial experience in the hospitality industry. Provide specific examples of how you've successfully managed teams, budgets, and customer service in high-pressure environments.
Showcase Leadership Skills: Demonstrate your leadership abilities by sharing instances where you've motivated and developed your team. Highlight any training programs you've implemented or challenges you've overcome as a leader.
Express Passion for Hospitality: Convey your enthusiasm for delivering exceptional guest experiences. Share your personal connection to the hospitality industry and why you are excited about the opportunity to work with Elvis Evolution.
How to prepare for a job interview at Levy UK
✨Show Your Passion for Elvis
Since this role is centered around the Elvis Evolution experience, it's crucial to express your enthusiasm for Elvis Presley and his legacy. Share any personal connections or experiences you have with his music or life, as this will demonstrate your genuine interest in the project.
✨Highlight Your Leadership Skills
As a General Manager, you'll need to showcase your leadership abilities. Prepare examples of how you've successfully managed teams in high-pressure environments, focusing on your approach to motivating staff and ensuring exceptional customer service.
✨Demonstrate Financial Acumen
Given the importance of financial performance in this role, be ready to discuss your experience with budgeting, forecasting, and financial analysis. Bring specific examples of how you've improved financial outcomes in previous positions.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of past experiences where you successfully navigated difficult customer interactions or operational challenges, and be prepared to share those stories.
