Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage Sea and Air shipments, liaise with carriers, and ensure compliance.
- Company: Join a trusted recruitment firm based in Hull, dedicated to logistics excellence.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a team that values customer service and operational efficiency.
- Qualifications: No specific qualifications required; just a passion for logistics and teamwork.
- Other info: Opportunity to work with Cargo Wise and develop valuable industry skills.
The predicted salary is between 30000 - 42000 £ per year.
Swift Specialist Recruitment Ltd are seeking a Freight Forwarder for one of our most trusted clients based in Hull, to manage and coordinate Sea and Air shipments.
Responsibilities include:
- Liaising with carriers
- Preparing shipping documents
- Ensuring compliance with customs regulations
- Providing exceptional customer service
Key Responsibilities:
- Completion of end-to-end forwarding activities as the individual role requires.
- Follow strict and time sensitive SOP’s/KPI’s to ensure compliance.
- Work closely with internal and external customers.
- Focus on customer service.
- Use of Cargo Wise / MS Office.
- Ensure invoicing, job costing, milestone are updated within the required timeframe.
- Month end department compliance.
- Customs Entries.
- Cost control.
- Assist team colleagues where required.
- Ensure all reports including internal and customer specific are completed within the deadline.
- Resolve queries from customers and suppliers.
- Ensure Best Practice models are adopted.
- Work closely with the Operations manager for Internal and external rates reviews.
- Remain in contact with customers and suppliers to maintain relationships.
- To take part in customer reviews when required to build up visibility and relationships with customers.
- Assist sales and management with customer development.
- Maintain clean desk policy.
- Operate within companies QA system.
Freight Forwarder employer: Swift Specialist Recruitment Ltd
Contact Detail:
Swift Specialist Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Forwarder
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Freight Forwarder, especially around customs regulations and shipping documentation. This knowledge will help you demonstrate your understanding of the role during any discussions or interviews.
✨Tip Number 2
Network with professionals in the logistics and freight forwarding industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities at companies like ours.
✨Tip Number 3
Gain proficiency in Cargo Wise and MS Office, as these tools are essential for the role. Consider taking online courses or tutorials to boost your skills, which will make you a more attractive candidate.
✨Tip Number 4
Showcase your customer service skills by preparing examples of how you've successfully managed client relationships in the past. Being able to discuss specific instances will highlight your ability to excel in this area, which is crucial for the position.
We think you need these skills to ace Freight Forwarder
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Freight Forwarder. Familiarise yourself with key tasks such as managing shipments, liaising with carriers, and ensuring compliance with customs regulations.
Tailor Your CV: Customise your CV to highlight relevant experience in freight forwarding, logistics, or customer service. Emphasise your familiarity with tools like Cargo Wise and your ability to follow strict SOPs and KPIs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the industry. Mention specific experiences where you've successfully managed shipments or resolved customer queries.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the freight forwarding industry.
How to prepare for a job interview at Swift Specialist Recruitment Ltd
✨Know Your Shipping Regulations
Familiarise yourself with customs regulations and shipping documentation. Being able to discuss these topics confidently will show your potential employer that you understand the complexities of freight forwarding.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Highlighting your ability to resolve queries and maintain relationships will be crucial, as this is a key responsibility in the role.
✨Be Ready to Discuss Software Proficiency
Since the role involves using Cargo Wise and MS Office, be prepared to talk about your experience with these tools. If you have specific examples of how you've used them to improve efficiency or accuracy, share those during the interview.
✨Understand the Importance of Compliance
Show that you appreciate the significance of following SOPs and KPIs. Be ready to discuss how you ensure compliance in your work and how you handle time-sensitive tasks, as this will demonstrate your reliability and attention to detail.
