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- Tasks: Manage professional indemnity claims and deliver top-notch service to policyholders.
- Company: Join a growing team in a dynamic insurance environment in Bristol.
- Benefits: Enjoy competitive salary, life assurance, holiday flex, and discounted gym memberships.
- Why this job: Be part of a market-leading claims function with opportunities for training and team collaboration.
- Qualifications: Previous team management experience is essential; strong communication skills are a must.
- Other info: This is a hybrid role, offering flexibility in your work environment.
The predicted salary is between 36000 - 60000 £ per year.
Role Overview: Position: Technical Claims Handler Location: Bristol – Hybrid Role Summary: Our client is seeking a Technical Claims Handler to join their expanding team. This role involves managing a technical caseload of professional indemnity claims, ensuring excellent service delivery to policyholders and precise reporting to insurers. You will work directly under the Head of Claims, focusing on identifying information gaps, investigating claims, and guiding insureds and brokers towards optimal outcomes. Additionally, you'll collaborate in training and coaching other team members. We are seeking previous Team management experience. Salary and Benefits: – Competitive salary – Life Assurance – Group Personal Pension – Income Protection – Holiday Flex (Buy additional holidays) – Cycling Scheme – Travel Insurance – Technology Offers – Discounted Gym Memberships – Dental Insurance – Health Screening Key Responsibilities: – Independently manage a full caseload of professional indemnity claims. – Understand and apply delegated authority principles accurately, making strategic decisions to benefit insurers. – Assist managers in supervising, identifying training needs, and delivering both individual and group training. – Provide exceptional customer service, maintaining high standards as part of a market-leading claims function. – Build and maintain strong relationships with all stakeholders to exceed service levels. – Adhere to service level agr…
Technical Claims Handler employer: Pertemps Bristol Commercial
Contact Detail:
Pertemps Bristol Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Claims Handler
✨Tip Number 1
Familiarize yourself with the principles of professional indemnity claims. Understanding the nuances of this area will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Highlight any previous experience in team management during your conversations. This role requires collaboration and training, so showcasing your leadership skills will set you apart.
✨Tip Number 3
Prepare examples of how you've provided exceptional customer service in past roles. Being able to discuss specific situations where you exceeded expectations will resonate well with the hiring team.
✨Tip Number 4
Research the company’s values and culture. Aligning your personal values with theirs can be a great conversation starter and shows that you're genuinely interested in being part of their team.
We think you need these skills to ace Technical Claims Handler
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Technical Claims Handler position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in managing claims, particularly in professional indemnity. Mention any team management experience you have, as this is a key requirement for the role.
Showcase Your Skills: Demonstrate your ability to provide exceptional customer service and build strong relationships with stakeholders. Use specific examples from your past work to illustrate how you've successfully managed claims and trained others.
Tailor Your Application: Customize your cover letter to reflect your understanding of the company's values and how you can contribute to their claims function. Mention your enthusiasm for the role and how your skills align with their needs.
How to prepare for a job interview at Pertemps Bristol Commercial
✨Showcase Your Technical Knowledge
Make sure to brush up on your understanding of professional indemnity claims and the specific processes involved. Be prepared to discuss how you would handle various scenarios and demonstrate your ability to make strategic decisions that benefit insurers.
✨Highlight Team Management Experience
Since previous team management experience is a requirement, be ready to share examples of how you've successfully led a team. Discuss any training or coaching initiatives you've implemented and how they improved team performance.
✨Emphasize Customer Service Skills
Exceptional customer service is key in this role. Prepare to provide examples of how you've maintained high service standards in past positions, especially in challenging situations. This will show your commitment to delivering excellent service to policyholders.
✨Prepare Questions for the Interviewers
Having insightful questions ready shows your interest in the role and the company. Consider asking about the team's current challenges, the company's approach to professional development, or how success is measured in the claims department.
