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- Tasks: Join our team as a Service Advisor, ensuring top-notch customer service and support.
- Company: Octane Recruitment specializes in automotive and engineering recruitment across the UK.
- Benefits: Enjoy 25 days annual leave, pension scheme, free eye care vouchers, and discounted car purchases.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact on customer satisfaction.
- Qualifications: Excellent customer service, communication skills, and ability to work under pressure are essential.
- Other info: Confidential application process with opportunities for continual self-development.
Service Advisor Location: Abingdon Salary: £28,207 basic per annum plus bonus Hours: 47.5 hours per week, including Saturday mornings on a rota basis Ref – 27002 We are looking for an experienced Service Advisor to join the team of a successful motor dealership in Abingdon. The successful candidate will be responsible for ensuring the highest levels of customer service and satisfaction, as well as providing professional advice and support. Company benefits: • 25 days annual leave (increasing with length of service) plus Bank Holidays • Pension scheme • Employee wellbeing services • Free Eye Care Vouchers • Free life assurance • Tool Insurance • Training and Continual Self-Development • Discounted Car Purchase Scheme & Colleague Car Benefit Offers • Discounted Service / Parts / Bodyshop services • Discounted Shopping Portal Service Advisor responsibilities: • Ensure the highest levels of customer service and satisfaction • Ensure all customer enquiries are answered promptly and professionally • Provide advice and support to customers regarding their vehicle • Ensure all paperwork is completed accurately and efficiently • Liaise with the workshop to ensure customer requirements are met • Maintain a high standard of housekeeping • Ensure all company processes and procedures are adhered to Service Advisor technical skills: • Excellent customer service skills • Good communication and interpersonal skills • Good administration skills • Ability to work well under pressure • Good time management • Ability to use Microsoft Office Suite and other computer systems All applicants for this Service Advisor role are treated with 100% confidentiality. Consultant – Jason Evans – Octane Recruitment MDLAS Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts – Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers. Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments
Service Advisor - Abingdon employer: Octane Recruitment
Contact Detail:
Octane Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor - Abingdon
✨Tip Number 1
Familiarize yourself with the specific services and vehicles offered by the dealership in Abingdon. This knowledge will help you engage confidently with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Practice your customer service skills by role-playing common scenarios you might encounter as a Service Advisor. This will prepare you to handle customer inquiries and complaints effectively, showcasing your ability to maintain high satisfaction levels.
✨Tip Number 3
Highlight your experience with Microsoft Office Suite and any other relevant computer systems during your discussions. Being tech-savvy is crucial for managing paperwork and customer records efficiently.
✨Tip Number 4
Demonstrate your time management skills by discussing how you've successfully handled multiple tasks under pressure in previous roles. This will show that you can thrive in the fast-paced environment of a motor dealership.
We think you need these skills to ace Service Advisor - Abingdon
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Service Advisor position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or automotive roles. Use specific examples that demonstrate your ability to provide excellent customer support and manage inquiries effectively.
Showcase Your Skills: Clearly outline your communication, administration, and time management skills in your application. Mention your proficiency with Microsoft Office Suite and any other relevant computer systems.
Craft a Strong Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role and the company. Address how your background aligns with the company's values and the expectations of the Service Advisor position.
How to prepare for a job interview at Octane Recruitment
✨Showcase Your Customer Service Skills
As a Service Advisor, your ability to provide excellent customer service is crucial. Prepare examples from your past experiences where you went above and beyond to satisfy a customer. This will demonstrate your commitment to high standards of service.
✨Communicate Clearly and Professionally
Good communication is key in this role. Practice articulating your thoughts clearly and professionally. During the interview, make sure to listen actively and respond thoughtfully to questions, showing that you value effective communication.
✨Demonstrate Your Time Management Skills
The job requires good time management, especially when handling multiple customer inquiries. Be ready to discuss how you prioritize tasks and manage your time effectively in a busy environment.
✨Familiarize Yourself with Company Processes
Research the company and its processes before the interview. Understanding their specific procedures and values will help you align your answers with what they are looking for, showing that you are proactive and genuinely interested in the position.
