Tesco Colleague - Birmingham Bournville Esso Express

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About the role

Availability Window

1. Days From Time To Time
2. Mon 14:30 22:30
3. Tue 14:30 22:30
4. Thu 14:30 22:30
5. Sat 16:00 22:30

Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.

It\’s our policy to offer new colleagues a minimum of 16 guaranteed hours each week, but if you\’d like to work fewer hours (to a minimum of 12), we have opportunities for this too and would love to hear from you.

The table shows the periods in the week we’d like you to be available to work—the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of your shifts. We support flexibility; if your available times match closely but not exactly, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do. It takes many different people to run a store, and this role is for doers, with plenty of variety. It’s a committed role with daily challenges, making it exciting.

• Help serve our shoppers better every day.
• Meet great people, learn new things, and be part of a diverse, welcoming team.
• Whether you seek stability, flexibility, or career progression, this role can suit you.

Note: You must be over 18 to apply.

Responsibilities

• Knowing your customers and serving them with passion and pride.
• Being knowledgeable about store products and services.
• Working across various store areas as needed.
• Practicing safety, effectiveness, and excellent customer service.
• Making customer-focused decisions and delivering routines that meet their needs.
• Participating in seasonal, community, and charity events.
• Understanding store performance and contributing to sales, waste reduction, and profit.
• Handling products carefully to maintain quality.
• Living our values and following policies to make everyone feel welcome.
• Accepting deliveries when required.

Requirements

• A passion for delivering great service, greeting customers with a smile.
• Ability to build rapport and make customers’ shopping trips enjoyable.
• Initiative and decision-making skills for customer benefit.
• Teamwork and open communication.
• Punctuality, good presentation, and readiness to represent our brand.

Benefits

• Holiday entitlement starting at 20 days plus a personal day, rising to 22 days after 12 months (plus bank holidays).
• Request flexible working from day one.
• Discounts including 10% off and 15% during pay weekends, saving up to £2,000 annually.
• Access to free wellbeing services.
• Life cover and pension contributions.
• Flexible benefits such as discounts, shares, and cycle schemes.
• Uniform provided and supportive policies.
• Access to colleague networks and more benefits. Learn more.

About Us

Our vision at Tesco is to be every customer’s favorite shopping destination, both online and in-store. Our purpose is \’Serving our customers, communities, and planet a little better every day\’. We are committed to diversity, equity, and inclusion, making everyone feel welcome and represented. We support flexible working and are an accredited Disability Confident Leader. For accessibility support, click here.

Please note:

• We only recruit individuals over the school leaver age for your country.
• Candidates over 18 are required for roles involving early mornings, late nights, or specific store areas.
• High application volumes may lead to early role closures.

For more about us, visit www.tescoplc.com.

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