At a Glance
- Tasks: Lead a team, deliver great customer service, and manage daily store operations.
- Company: Join Toolstation, a company focused on developing future leaders in retail.
- Benefits: Enjoy a fun work environment with opportunities for personal growth and development.
- Why this job: This role offers a chance to inspire others and make a real impact in retail.
- Qualifications: Experience in retail management and a passion for customer service are essential.
- Other info: Be prepared for a dynamic work environment with seasonal temperature changes.
The predicted salary is between 24000 - 36000 £ per year.
Store Manager in Llandrindod Wells
40 hours per week
At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
Delivering an outstanding customer proposition. This isn’t your average retail role. It’s much more than an average Store Manager job. Of course, you’ll manage the Branch, but you’ll also be serving customers, checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in leading and motivating a team to achieve great things, our customers will notice and love us all the more for it.
Day-to-day
Delivering great service. Ensuring your team provide a great customer experience, delivering sales through service.
Mucking in. Helping the team get the job done. Checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch and putting orders together.
Inspiring. Encouraging a positive mindset, building a culture of feedback, praise and recognition.
Asking questions and building relationships. Making sure your team get the development they need, supporting future business growth and succession. Making sure your customers leave the branch with everything that they need for the job.
Leading. From the front, coaching, motivating and engaging your team creating a great place to work where engagement is key.
Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.
What you’ll bring
Knowledge. Be proud of your track record in developing high performing and engaged retail teams.
Hard work and passion. Be dedicated to leading a team to deliver sales through superb customer service and amazing results.
A love of team work. Be happy to muck in and get your hands dirty, and passionate about developing future leaders.
Customer Focus. Ensure the customer remains at the heart of everything you do.
Resilience. Have relentless determination to achieve results whatever the challenges, coaching your team to deliver.
Flexibility. Be there when your team need you, understand priorities and plan effectively.
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply
Store Manager employer: Travis Perkins Trading Company Limited
Contact Detail:
Travis Perkins Trading Company Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarize yourself with Toolstation's values and customer service philosophy. Understanding what they prioritize will help you align your approach during the interview and demonstrate that you're a great fit for their team.
✨Tip Number 2
Prepare examples from your past experience where you've successfully led a team or improved customer service. Being able to share specific stories will showcase your leadership skills and your commitment to customer satisfaction.
✨Tip Number 3
Show your enthusiasm for hands-on work and teamwork. Since the role involves getting involved in various tasks, expressing your willingness to 'muck in' will resonate well with the hiring team.
✨Tip Number 4
Research common challenges faced in retail management and think about how you would address them. This will demonstrate your resilience and problem-solving abilities, which are key traits for a Store Manager.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Store Manager at Toolstation. Highlight your experience in managing teams and delivering excellent customer service in your application.
Tailor Your CV: Customize your CV to reflect your relevant experience in retail management. Emphasize your achievements in leading teams, improving customer satisfaction, and driving sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your leadership skills. Mention specific examples of how you've motivated teams and improved customer experiences in previous roles.
Showcase Your Teamwork Skills: In your application, emphasize your ability to work collaboratively with your team. Discuss how you have previously contributed to a positive work environment and supported team development.
How to prepare for a job interview at Travis Perkins Trading Company Limited
✨Show Your Passion for Customer Service
Make sure to express your dedication to providing outstanding customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
Highlight your experience in leading and motivating teams. Discuss how you've inspired your team members in previous roles and the positive outcomes that resulted from your leadership.
✨Emphasize Teamwork and Flexibility
Talk about your willingness to 'muck in' and support your team in various tasks. Provide examples of how you've collaborated with colleagues to achieve common goals, especially in challenging situations.
✨Prepare for Situational Questions
Be ready to answer situational questions that assess your problem-solving skills and resilience. Think of scenarios where you faced challenges and how you coached your team to overcome them.