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- Tasks: Join our training programme to become a Travel Consultant and help customers plan their dream holidays.
- Company: Hays Travel is the UK's largest independent travel agent, passionate about travel and customer service.
- Benefits: Enjoy a fully paid six-month training, mentoring support, and opportunities to grow and travel.
- Why this job: Turn your love for travel into a rewarding career with hands-on experience and expert guidance.
- Qualifications: Must have one year of experience in sales or customer-facing roles and a passion for travel.
- Other info: Complete a fun video task to showcase your creativity and personality in selling a holiday.
Ready for a new adventure? You could be just the right applicant for this job. If you've always dreamed of a career in the travel industry but lacked the experience to get started, the Hays Travel New to Travel Programme is your ticket in!
We're looking for enthusiastic, target-driven individuals with a passion for travel and at least one year of experience in a sales or customer-facing target-driven role. This is your chance to join the UK's largest independent travel agent and turn your passion into a fulfilling career.
What's in it for you?
- Fully paid six-month training programme designed for retail and sales professionals looking to enter the travel industry
- Intensive virtual classroom training covering systems, sales techniques, destinations, and our service values
- Support from expert trainers, Regional Sales Managers, and experienced Travel Consultants
- Permanent Travel Consultant role in a retail branch upon successful completion of the programme
- Be part of the Hays Travel family, with opportunities to grow, earn, and travel
The Programme at a Glance:
- 10 weeks of virtual training with your cohort and our Learning & Development team
- Hands-on branch experience with real customers and mentoring support
- Final assessment at 6 months to progress into a permanent Travel Consultant role
Who we're looking for:
- One year+ experience in sales, retail, or target-based customer service
- Passion for travel and a drive to deliver outstanding customer experiences
- Confident, friendly, and motivated individuals who are eager to learn
- Strong communication skills and a team-player attitude
- Willingness to complete a fun and engaging video task as part of the application
Your Video Challenge:
Sell us a holiday! Create a 2-3 minute video selling a holiday to a family of four (two adults, two children under 12). They're looking for a beach and pool holiday within a five-hour flight, during August, with a budget of £4,500. Think about accommodation, flights, activities, and customer service. Show us your personality, creativity, and passion for travel!
Trainee Travel Consultant employer: Hays Travel Ltd
Contact Detail:
Hays Travel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Travel Consultant
✨Tip Number 1
Familiarise yourself with popular family holiday destinations that fit the criteria. Research locations that offer beach and pool options within a five-hour flight from the UK, as this will help you tailor your video pitch effectively.
✨Tip Number 2
Practice your sales pitch by role-playing with friends or family. This will not only boost your confidence but also help you refine your communication skills, making your video more engaging and persuasive.
✨Tip Number 3
Showcase your personality in the video! Use creative visuals and storytelling techniques to make your pitch memorable. Remember, they want to see your passion for travel, so let that shine through.
✨Tip Number 4
Highlight your customer service skills during the video. Emphasise how you would ensure a fantastic experience for the family, addressing their needs and preferences, which is crucial for a role in travel consultancy.
We think you need these skills to ace Trainee Travel Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the Trainee Travel Consultant position. Familiarise yourself with the responsibilities and requirements outlined in the job description to tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasise your one year of experience in sales or customer-facing roles. Use specific examples to demonstrate how your skills align with the requirements of the travel industry.
Craft Your Video Challenge: For the video task, be creative and engaging. Clearly outline your holiday package, focusing on the needs of the family. Show your personality and passion for travel while ensuring you meet the budget and criteria specified.
Proofread Your Application: Before submitting, carefully proofread your CV, cover letter, and video script. Check for any spelling or grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at Hays Travel Ltd
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences and how they have shaped your desire to work in the industry. This will demonstrate your genuine interest and commitment to the role.
✨Prepare for the Video Challenge
Since you'll need to create a video selling a holiday, practice your presentation skills beforehand. Think creatively about the holiday package you want to sell, and ensure you cover all aspects like accommodation, activities, and customer service. Make it engaging and fun!
✨Highlight Relevant Experience
Even if your experience isn't directly in travel, focus on your sales or customer service roles. Discuss specific achievements and how they relate to the skills needed for a Trainee Travel Consultant, such as communication, teamwork, and meeting targets.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This shows your interest in the company and the role. You might ask about the training programme, opportunities for growth, or what a typical day looks like for a Travel Consultant.
