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For Companies At a Glance
- Tasks: Lead a team, deliver great customer service, and manage daily store operations.
- Company: Toolstation is dedicated to developing talent and fostering future leaders.
- Benefits: Enjoy a fun work environment with opportunities for personal growth and development.
- Why this job: This role offers a chance to inspire others and make a real impact in retail.
- Qualifications: Experience in retail management and a passion for customer service are essential.
- Other info: Be ready to get hands-on and lead by example in a dynamic setting.
The predicted salary is between 24000 - 36000 £ per year.
Store Manager in Burnley
40 hours per week
At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
Delivering an outstanding customer proposition. This isn’t your average retail role. It’s much more than an average Store Manager job. Of course, you’ll manage the Branch, but you’ll also be serving customers, checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in leading and motivating a team to achieve great things, our customers will notice and love us all the more for it.
Day-to-day
Delivering great service. Ensuring your team provide a great customer experience, delivering sales through service.
Mucking in. Helping the team get the job done. Checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning the branch and putting orders together.
Inspiring. Encouraging a positive mindset, building a culture of feedback, praise and recognition.
Asking questions and building relationships. Making sure your team get the development they need, supporting future business growth and succession. Making sure your customers leave the branch with everything that they need for the job.
Leading. From the front, coaching, motivating and engaging your team creating a great place to work where engagement is key.
Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.
What you’ll bring
Knowledge. Be proud of your track record in developing high performing and engaged retail teams.
Hard work and passion. Be dedicated to leading a team to deliver sales through superb customer service and amazing results.
A love of team work. Be happy to muck in and get your hands dirty, and passionate about developing future leaders.
Customer Focus. Ensure the customer remains at the heart of everything you do.
Resilience. Have relentless determination to achieve results whatever the challenges, coaching your team to deliver.
Flexibility. Be there when your team need you, understand priorities and plan effectively.
Yourself. Bring your whole self to work and let your true personality shine through.
Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply
Store Manager employer: Toolstation
Contact Detail:
Toolstation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarize yourself with Toolstation's values and customer service philosophy. Understanding what makes their approach unique will help you align your leadership style with their expectations.
✨Tip Number 2
Showcase your experience in team development during the interview. Be ready to share specific examples of how you've motivated teams and improved performance in previous roles.
✨Tip Number 3
Prepare to discuss how you handle challenges in a retail environment. Think of scenarios where you've demonstrated resilience and problem-solving skills, as these are key traits for a Store Manager.
✨Tip Number 4
Highlight your passion for customer service. Be prepared to explain how you ensure that customers leave satisfied and how you instill this focus within your team.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Store Manager at Toolstation. Highlight your experience in managing teams and delivering excellent customer service in your application.
Tailor Your CV: Customize your CV to reflect your relevant experience in retail management. Emphasize your achievements in leading teams, improving customer satisfaction, and driving sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and leadership. Mention specific examples of how you've motivated teams and improved customer experiences in previous roles.
Showcase Your Personality: Let your personality shine through in your application. Toolstation values authenticity, so be sure to convey your enthusiasm for the role and your commitment to creating a positive work environment.
How to prepare for a job interview at Toolstation
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Share specific examples from your past experiences where you successfully inspired your team to achieve great results.
✨Emphasize Customer Focus
Make sure to highlight your commitment to customer service. Discuss how you've previously ensured that customers leave satisfied and how you plan to maintain that focus in the new role.
✨Demonstrate Teamwork
Talk about your willingness to 'muck in' and work alongside your team. Provide examples of how you've collaborated with others to get the job done and foster a positive working environment.
✨Prepare for Challenges
Be ready to discuss how you handle challenges and setbacks. Share stories that showcase your resilience and determination to achieve results, even when faced with difficulties.
