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- Tasks: Welcome patients, manage appointments, and coordinate treatment plans in a friendly environment.
- Company: Join a well-established dental practice in Wokingham focused on exceptional patient care.
- Benefits: Enjoy a professional atmosphere with opportunities for growth and development.
- Why this job: Be part of a dedicated team delivering outstanding patient care in a modern setting.
- Qualifications: Previous experience in a dental role is essential; strong communication and organisational skills required.
- Other info: Training on dental software will be provided; polished appearance is a must.
We are a well established dental practice in the Wokingham area, seeking a dedicated Treatment Coordinator to join our professional team. If you have a passion for providing exceptional patient care and enjoy working in a fast-paced, high-quality environment, this is the perfect opportunity for you!
Key Responsibilities:
- Welcome and check in patients, ensuring a warm and friendly atmosphere.
- Handle phone inquiries, appointment scheduling, and email correspondence efficiently.
- Coordinate treatment plans, explain procedures, and provide patients with detailed information on available services.
- Manage patient records, ensuring they are accurate and up-to-date.
- Process payments, including private patient billing and financing options.
- Maintain the reception area to a high standard, reflecting the practice's private and professional setting.
- Liaise with dentists and support staff to ensure the seamless delivery of care.
Requirements:
- Previous experience as a dental receptionist or treatment coordinator or administrator is essential.
- Excellent communication skills, with a customer-focused mindset.
- Strong organizational abilities and attention to detail.
- Ability to manage multiple tasks and work well under pressure.
- Familiarity with dental software systems (training will be provided if necessary).
- Professional and polished appearance.
What We Offer:
- A professional and friendly working environment.
- Opportunity for growth and development within the practice.
- A modern practice setting.
If you're passionate about delivering outstanding patient care in a dental practice, we'd love to hear from you!
To apply, please submit your CV or call and ask for Honor. Be part of a practice that's dedicated to excellence in patient care!
Contact Detail:
Howard Finley Care Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Treatment Coordinator
✨Tip Number 1
Familiarise yourself with the specific dental software systems used in practices like the one in Wokingham. Even if training is provided, showing that you have a basic understanding can set you apart from other candidates.
✨Tip Number 2
Highlight your previous experience in patient care roles during any informal conversations or networking opportunities. This will demonstrate your passion for exceptional service and your ability to thrive in a fast-paced environment.
✨Tip Number 3
Prepare to discuss how you manage multiple tasks under pressure. Think of specific examples from your past roles where you successfully juggled responsibilities, as this is crucial for a Treatment Coordinator.
✨Tip Number 4
When you reach out to the practice, whether by phone or email, ensure your communication is warm and professional. This reflects the friendly atmosphere they aim to create and shows you’re a good fit for their team.
We think you need these skills to ace Treatment Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a dental receptionist or treatment coordinator. Emphasise your communication skills and any familiarity with dental software systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your ability to thrive in a fast-paced environment. Mention specific examples of how you've provided exceptional service in previous roles.
Highlight Key Skills: In your application, focus on your organisational abilities and attention to detail. Provide examples of how you've managed multiple tasks effectively, especially under pressure.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Howard Finley Care Ltd
✨Showcase Your Customer Service Skills
As a Treatment Coordinator, you'll be the first point of contact for patients. Highlight your previous experience in customer service and how you create a welcoming atmosphere. Share specific examples of how you've handled patient inquiries or resolved issues in the past.
✨Demonstrate Organisational Abilities
This role requires strong organisational skills. Be prepared to discuss how you manage multiple tasks efficiently. You might want to mention any tools or methods you use to stay organised, especially in a fast-paced environment.
✨Familiarise Yourself with Dental Procedures
While training will be provided, having a basic understanding of common dental procedures can set you apart. Research typical treatments offered at dental practices and be ready to discuss them during your interview.
✨Dress Professionally
First impressions matter! Ensure you present yourself in a polished and professional manner. This reflects your understanding of the practice's standards and your commitment to maintaining a professional environment.
