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- Tasks: Serve drinks and create memorable experiences for guests in a vibrant pub setting.
- Company: Join Heartwood Collection, an award-winning hospitality group with exciting growth plans.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and bespoke training opportunities.
- Why this job: Be part of a warm community in a charming, newly refurbished pub with a unique atmosphere.
- Qualifications: Must be over 18, have great interpersonal skills, and a passion for excellent service.
- Other info: Recruitment days on May 7th and 8th at Broadwater Pavilion, Guildford.
At Heartwood Collection, we’re looking for passionate and vibrant individuals to join our team as a Bartender. We are excited to announce our upcoming opening in the beautiful town of Godalming in early summer 2025. Nestled in the charming town of Godalming, the former Manor Inn is transforming into The Ragged Robin, a proud addition to the Heartwood Collection. Currently undergoing a multi-million-pound refurbishment, this historic 18th-century gem is being reimagined as a warm, characterful pub with a cozy yet quirky charm. Set against the stunning backdrop of the River Wey and rolling meadows, The Ragged Robin will feature a 150-cover restaurant & bar offering exceptional food & drink, 100 external covers for al fresco dining in picturesque surroundings, and 19 boutique bedrooms for a stylish countryside retreat.
Recruitment Days are being held at:
- Broadwater Pavilion (Guildford Rugby Club), Guildford Rd, Godalming GU7 3DH
(Interviews are at this location and not at The Ragged Robin.)
- Wednesday 7th May 10:00 am - 5:00 pm
- Thursday 8th May 10:00 am - 5:00 pm
Come and see us or apply online to guarantee a spot. Our team will contact you to book and confirm an interview slot on these days.
What we offer:
- Pay based on the National Living Wage + TRONC*
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You’re a people person with great interpersonal skills and love making guests feel special.
- You’re flexible, reliable, and passionate about delivering excellent service.
- You must be over 18 to serve alcohol and have a flair for drinks.
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/Concept at the Publican Awards 2025
With over 40 locations and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We are committed to growth and providing progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average. Please note, we cannot accept applications from overseas or those requiring sponsorship.
Contact Detail:
Heartwood Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bartender
✨Tip Number 1
Make sure to visit the Recruitment Days at Broadwater Pavilion on 7th and 8th May. This is a fantastic opportunity to meet the team in person, showcase your personality, and demonstrate your passion for bartending.
✨Tip Number 2
Familiarise yourself with the Heartwood Collection's values and their approach to hospitality. Being able to discuss how your personal values align with theirs during the interview can set you apart from other candidates.
✨Tip Number 3
Prepare to talk about your previous experience in customer service or bartending. Highlight specific examples where you went above and beyond to create a memorable experience for guests, as this will resonate well with the hiring team.
✨Tip Number 4
Showcase your knowledge of drinks and cocktails during the interview. Being able to discuss popular trends or your favourite drinks can demonstrate your enthusiasm and flair for the role, making you a more attractive candidate.
We think you need these skills to ace Bartender
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being a Bartender at Heartwood Collection entails. Familiarise yourself with the job description and the qualities they are looking for in a candidate.
Tailor Your CV: Craft your CV to highlight relevant experience in hospitality or bartending. Emphasise your interpersonal skills and any previous roles where you provided excellent customer service.
Write a Compelling Cover Letter: In your cover letter, express your passion for the role and the hospitality industry. Mention why you want to work at Heartwood Collection specifically and how you can contribute to their team.
Prepare for the Recruitment Days: If you plan to attend the recruitment days, prepare by thinking about potential interview questions and how you would answer them. Be ready to discuss your experience and why you would be a great fit for The Ragged Robin.
How to prepare for a job interview at Heartwood Collection
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share experiences where you went above and beyond to make guests feel special, as this aligns perfectly with what Heartwood Collection values in their team.
✨Demonstrate Your Drink Knowledge
Brush up on your knowledge of cocktails, wines, and beers before the interview. Being able to discuss popular drinks and even suggest pairings can showcase your flair for drinks and impress the interviewers.
✨Highlight Your Interpersonal Skills
Since being a people person is crucial for this role, prepare examples that demonstrate your excellent interpersonal skills. Think of situations where you successfully handled difficult customers or created memorable experiences for guests.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you would handle various situations behind the bar. Practising responses to common scenarios can help you articulate your problem-solving skills and adaptability during the interview.
