At a Glance
- Tasks: Assist customers at the trade counter and deliver products using company vehicles.
- Company: Eurocell is a leading stock market listed Plc in uPVC products for the building industry.
- Benefits: Enjoy a competitive salary, free healthcare, 25 days holiday, and excellent career growth opportunities.
- Why this job: Join a dynamic team that values work/life balance and offers exciting career pathways.
- Qualifications: Passion for customer service, good organizational skills, and a valid driving license required.
- Other info: Flexible working hours with no Sunday shifts and a Christmas shutdown period.
The predicted salary is between 26698 - 30298 £ per year.
ROLE : Trade Counter Assistant HOURS : 44 per Week SALARY : £26,698 basic salary per year BONUS : Realistic total earning potential of up to £30,298 per year Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don’t open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary of £26,698 per year An excellent monthly bonus scheme, which added to your salary would be up to £30,298 per year 25 days holiday, plus statutory holidays – normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Saturdays only on a rota, and no Sunday working! Our branches close at 4:30pm during the week, we respect your work/life balance! Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career Industry leading induction and training programmes WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell’s 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintaining branch standards – including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage We reserve the right to close this vacancy early. Therefore, if you are interested, please submit your application as early as possible. Agency Applications outside PSL Agency Partners will not be considered. If agencies have an EXCEPTIONAL candidate that you feel we should know about, or believe that you can offer specialist expertise in a particular sector, we’re happy to receive and review your PSL application via our Agency PSL Application. Please note that we do not accept unsolicited calls or emails from agencies, please refer to our Agency Statement on our careers page. JBRP1_UKTJ
Eurocell Group PLC | Trade Counter Assistant/Driver employer: Eurocell Group PLC
Contact Detail:
Eurocell Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Eurocell Group PLC | Trade Counter Assistant/Driver
✨Tip Number 1
Familiarize yourself with Eurocell's product range and services. Understanding the specifics of uPVC products will not only help you in customer interactions but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in customer service or sales, especially in a trade or retail environment. Be ready to share specific examples of how you've successfully engaged with customers and met sales targets.
✨Tip Number 3
Prepare to discuss your organizational skills and how you prioritize tasks. Since the role involves managing deliveries and stock, showcasing your ability to handle multiple responsibilities efficiently will set you apart.
✨Tip Number 4
If you have a full driving license and any relevant certifications like an FLT license, make sure to mention these during your conversation. These qualifications are essential for the role and can give you an edge over other candidates.
We think you need these skills to ace Eurocell Group PLC | Trade Counter Assistant/Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, sales, and any previous roles in trade or retail environments. Use keywords from the job description to demonstrate your fit for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for delivering exceptional customer service and your ability to work in a team. Mention specific examples of how you've achieved sales targets or improved customer satisfaction in past roles.
Highlight Relevant Skills: Emphasize skills such as organizational abilities, IT proficiency, and any experience with stock management or driving. If you have a FLT license, make sure to mention it as it could give you an edge.
Show Enthusiasm: In your application, convey your enthusiasm for the role and the company. Eurocell values team players who are eager to contribute to the branch's success, so let your personality shine through!
How to prepare for a job interview at Eurocell Group PLC
✨Show Your Customer Service Skills
Since the role emphasizes exceptional customer service, be prepared to share specific examples of how you've successfully engaged with customers in the past. Highlight your ability to handle difficult situations and ensure customer satisfaction.
✨Demonstrate Product Knowledge
Familiarize yourself with Eurocell's uPVC products and the building industry. During the interview, confidently discuss how you would communicate product knowledge to customers and help them make informed decisions.
✨Highlight Your Teamwork Experience
The position requires working closely with the Branch Manager and colleagues. Share experiences that showcase your ability to work effectively in a team, support others, and contribute to achieving branch goals.
✨Discuss Your Organizational Skills
Given the need for good organizational skills in managing stock and deliveries, be ready to explain how you prioritize tasks and manage your time effectively. Provide examples of how you've successfully handled multiple responsibilities in previous roles.