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For Companies At a Glance
- Tasks: Support B2B fleet sales and enhance customer relationships in a dynamic automotive environment.
- Company: Join Parks Motor Group, a leading family-owned Toyota Centre in the UK since 1971.
- Benefits: Enjoy competitive salary, up to 30 days holiday, company vehicle, and attractive discounts on cars.
- Why this job: Be part of a passionate team focused on exceptional customer service and personal development.
- Qualifications: Experience in administration or sales support, customer handling, and a full UK driving licence required.
- Other info: Flexible working hours and opportunities for training and travel included.
The predicted salary is between 28800 - 42000 £ per year.
Ready to join the largest car company in the world? An exciting opportunity has just opened! Parks Motor Group is looking for a Fleet Sales Consultant to join our Toyota team based in Carlisle.
The Role at a Glance:
- B2B Fleet Sales / Customer Relationship Consultant
- Location: Carlisle
- Competitive Market Salary and Bonus
- Full-time Permanent - 5 Day Working Week (Some Weekend Work Included)
- Plus Up to 30 Days Holiday, Company Vehicle, Full Manufacturer Product Training, Attractive Discounts When Purchasing New and Used Cars, Contributory Pension Scheme, and More…
About us:
As one of the leading Toyota Centres in the UK we are passionate about ensuring our customers are always put first - every day, everywhere. Established in 1971, Park's is a private family-owned business, which takes great pride in being Scotland's leading independent motor Group. Our aim is to grow our business by continually exceeding customer expectations and delivering unparalleled levels of service.
The B2B Fleet Sales Support role:
Park's Carlisle is looking for a B2B Fleet Sales Support to work closely with the Business Centre and wider team, ensuring Customer Experience is maximised at point of vehicle handover, during experiential events and ride and drive days. Moving and organising vehicles to ensure an efficient logistical operation and site accessibility is another key responsibility.
One Toyota Fleet aims to deliver a one stop shop for all our Business Customers' needs, via multiple channels to market. We maximise Customer and Vehicle Lifetime Value opportunities across leasing, ownership, mobility and insurance products and services.
You will be responsible for:
- SLA performance via the Direct Supply programme
- Customer experience from point of order through to delivery
- Pipeline management of the Business Centre order bank
- Logistics and vehicle preparation
- Customer Relationships
What we are looking for:
- Experience working within an administration or sales support function
- Customer handling experience with a customer 1st approach
- Previous Automotive experience preferable, but not essential
- A full UK driving licence
- Eligibility to work in the UK
- Flexible to work hours required to carry out the role effectively and take on infrequent travel for work and training purposes
- High standards of verbal and written communication
- Good level of general education - at least National 5s in English and Maths and ideally Highers (or equivalent)
- Good IT skills, (MS Word, PowerPoint and Excel) and social media skills
- Interests that support your work life balance
What's on Offer:
- Competitive Salary and Bonus Scheme
- Training and on-going development with the Award-Winning Toyota Academy
- 5 day working week
- 30 days holiday
- You will be provided with a company vehicle if aged 21+
- Full manufacturer accredited training including fully funded travel
- BEN Automotive Assistance Program
- Discounted Servicing for you and your family
- Contributory Pension Scheme
- Refer a friend scheme earning £1000+ a year
- Attractive discounts when purchasing new and used cars
- Subsidised car leasing scheme accessible to you and your family
Ready to join the largest car company in the world? Since Toyota's foundation, we have acted in accordance with our Guiding Principles to produce reliable vehicles and the sustainable development of society through ever-changing innovation and the provision of high-quality products and services. Toyota will lead the future mobility society, enriching lives around the world with the safest and most responsible ways of moving people. Through our commitment to quality, ceaseless innovation, and respect for the planet, we strive to exceed expectations and be rewarded with a smile.
Sounds like a good fit? Apply here for a fast-track path to the Hiring Team.
B2B Fleet Sales Support Consultant / Customer Relationship. Toyota employer: Recruitment Revolution
Contact Detail:
Recruitment Revolution Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land B2B Fleet Sales Support Consultant / Customer Relationship. Toyota
✨Tip Number 1
Familiarise yourself with Toyota's values and customer service philosophy. Understanding their commitment to quality and customer satisfaction will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Parks Motor Group or Toyota. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss your experience in customer relationship management and sales support. Be ready to share specific examples of how you've enhanced customer experiences in previous roles, as this is crucial for the position.
✨Tip Number 4
Showcase your IT skills, particularly with MS Office and social media. Being proficient in these areas is essential for the role, so consider preparing a brief demonstration of your capabilities if asked during the interview.
We think you need these skills to ace B2B Fleet Sales Support Consultant / Customer Relationship. Toyota
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support and customer relationship management. Emphasise any automotive experience, even if it's not extensive, and showcase your customer-first approach.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role at Parks Motor Group. Mention specific skills that align with the job description, such as your ability to manage customer relationships and logistics effectively.
Highlight Communication Skills: Since high standards of verbal and written communication are essential for this role, provide examples in your application that demonstrate your proficiency in these areas. Consider including instances where you successfully handled customer inquiries or resolved issues.
Showcase IT Proficiency: Mention your familiarity with MS Word, PowerPoint, Excel, and social media skills in your application. If you have any specific achievements or projects that involved these tools, be sure to include them to strengthen your application.
How to prepare for a job interview at Recruitment Revolution
✨Showcase Your Customer-Centric Approach
As a B2B Fleet Sales Support Consultant, your ability to prioritise customer experience is crucial. Prepare examples of how you've successfully handled customer interactions in the past, demonstrating your commitment to putting customers first.
✨Highlight Relevant Experience
Even if you don't have direct automotive experience, emphasise any relevant sales support or administrative roles you've held. Discuss how these experiences have equipped you with the skills needed for this position, such as organisation and communication.
✨Demonstrate Your IT Proficiency
Since good IT skills are essential for this role, be ready to discuss your experience with MS Word, PowerPoint, and Excel. You might even want to prepare a quick example of how you've used these tools to improve efficiency in previous roles.
✨Prepare Questions About the Company Culture
Parks Motor Group values a Talent Enablement culture. Show your interest by preparing thoughtful questions about how they support employee development and what opportunities exist for growth within the company.
