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- Tasks: Manage motor claims from start to finish, ensuring fair resolutions and exceptional service.
- Company: Join a people-focused challenger insurer that values collaboration and individual growth.
- Benefits: Enjoy hybrid working, generous leave, private medical insurance, and career development support.
- Why this job: Be part of a dynamic team where your skills in motor claims will shine and grow.
- Qualifications: Experience in Motor Claims Handling, strong negotiation skills, and a commitment to professional development.
- Other info: This role offers a vibrant workplace culture and opportunities for continuous improvement.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a proactive and detail-oriented Motor Claims Handler to manage a portfolio of Motor, Credit Hire, and Third-Party Property Damage claims. The successful candidate will play a key role in the fair and efficient resolution of motor claims while delivering exceptional service to our broker partners and insured customers.
Our client is a specialist challenger insurer operating across the UK. They provide Motor, Property, and Liability insurance to large and medium-sized businesses and the public sector — exclusively through brokers. They are a people-focused, values-driven organisation with a strong “One Team” ethos and a culture that encourages individual development, collaboration, and professionalism.
Key Responsibilities:- Manage a caseload of Motor claims, with a focus on Credit Hire and Third-Party Property Damage, from notification to settlement.
- Investigate liability and assess causation, indemnity, and quantum for all claims.
- Handle third-party interactions, including negotiating settlements and disputing exaggerated or fraudulent claims.
- Liaise with policyholders, brokers, repairers, solicitors, and third-party insurers.
- Ensure all claims are handled in line with internal policies, industry regulation, and service-level agreements.
- Proactively manage the progression of claims to drive timely resolution and minimise indemnity spend.
- Accurately record and manage claims data in internal systems.
- Contribute to continuous improvement efforts within the motor claims team.
- Represent the company in external discussions, including case reviews or insurer collaboration meetings.
- Solid experience in Motor Claims Handling, particularly with Credit Hire and Third-Party Property Damage.
- A working understanding of credit hire principles, protocols, and litigation risk.
- Excellent negotiation and communication skills, both written and verbal.
- Strong organisational skills and the ability to manage multiple cases effectively.
- A collaborative mindset that fits within a “One Team” culture.
- Commitment to ongoing professional development – including interest in CII qualifications.
- You live and work by our core values: Credibility, Openness, Boldness, and Commitment.
- Excellent Pension Scheme
- Annual Performance-Based Bonus
- Private Medical Insurance & Cashback Scheme
- Hybrid Working (after probation)
- 25 Days’ Annual Leave + Your Birthday Off
- Paid Wellbeing Days
- Enhanced Family-Friendly Policies
- CII Study Support & Career Development
- Employee Assistance Programme
- Group Life Insurance
- Cycle to Work Scheme
- Season Ticket Loan
This is a fantastic opportunity to join an innovative, fast-growing insurer where your expertise in motor claims and commitment to excellence will be valued and rewarded. If you’re passionate about resolving motor claims fairly and efficiently and want to grow in a dynamic environment — we’d love to hear from you.
Contact Detail:
Sedgwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Motor Claims Handler (Manchester)
✨Tip Number 1
Familiarise yourself with the specific types of claims you'll be handling, especially Credit Hire and Third-Party Property Damage. Understanding the nuances of these claims will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Brush up on your negotiation skills, as this role requires effective communication with various stakeholders. Consider role-playing scenarios with friends or colleagues to practice handling difficult conversations and settlements.
✨Tip Number 3
Network with professionals in the insurance industry, particularly those who specialise in motor claims. Attend relevant events or join online forums to gain insights and potentially make connections that could help you stand out in the application process.
✨Tip Number 4
Showcase your commitment to professional development by researching CII qualifications and expressing your interest in them during interviews. This demonstrates your dedication to growing within the field and aligns with the company's values.
We think you need these skills to ace Motor Claims Handler (Manchester)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Motor Claims Handling, especially with Credit Hire and Third-Party Property Damage. Use specific examples to demonstrate your skills in negotiation and communication.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the role and the company’s values. Emphasise your proactive approach and commitment to delivering exceptional service, aligning your personal values with those of the organisation.
Showcase Relevant Skills: In your application, clearly outline your organisational skills and ability to manage multiple cases effectively. Mention any experience you have with internal policies and industry regulations, as these are crucial for the role.
Highlight Continuous Development: Express your commitment to ongoing professional development, particularly your interest in CII qualifications. This shows your dedication to growing within the industry and aligns with the company's focus on individual development.
How to prepare for a job interview at Sedgwick
✨Know Your Claims
Make sure you brush up on your knowledge of motor claims, especially Credit Hire and Third-Party Property Damage. Be prepared to discuss specific cases you've handled and how you approached them.
✨Showcase Your Negotiation Skills
Since negotiation is key in this role, think of examples where you've successfully negotiated settlements. Highlight your communication style and how it helped resolve disputes effectively.
✨Emphasise Teamwork
This company values a 'One Team' ethos, so be ready to talk about your experiences working collaboratively. Share instances where you contributed to team success or improved processes.
✨Demonstrate Your Commitment to Development
Express your interest in ongoing professional development, particularly regarding CII qualifications. Discuss any relevant training or courses you've undertaken to show your dedication to growth.
