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For Companies At a Glance
- Tasks: Welcome clients, manage calls, and ensure a tidy reception area.
- Company: Join a reputable estate agency known for its excellent client service.
- Benefits: Enjoy flexible hours and a comprehensive benefits package.
- Why this job: Be part of a dynamic team that promotes business growth and client satisfaction.
- Qualifications: Previous experience in admin or client relations is essential; tech-savvy skills are a plus.
- Other info: Full-time role located in Glengormley, Monday to Friday.
The predicted salary is between 30000 - 42000 £ per year.
VANRATH is thrilled to partner with a highly reputable estate agency to recruit a Front Office Manager.
Position: Front Office Manager
Type: Full-time, Permanent (Monday to Friday, located in Glengormley).
Compensation: Attractive and flexible, along with a comprehensive benefits package.
Primary Duties:
- Greet and assist customers and guests at the premises
- Manage incoming calls and redirect as necessary
- Follow up on property inquiries and oversee transaction processes
- Ensure the smooth functioning and tidiness of the reception area
- Promote business growth through client interactions
Qualifications:
- Prior experience in a comparable position, such as Administrative Lead or Client Relations Specialist
- Excellent interpersonal and organisational skills
- Advanced knowledge of office software, particularly spreadsheets
- Comfortable with office technology and digital tools
For further details on this opportunity or other roles in Belfast and Northern Ireland, please apply via the link or contact Jack Groves in complete confidence.
Contact Detail:
VanRath Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of Office Manager / Reception - Estate Agents
✨Tip Number 1
Familiarise yourself with the estate agency's services and values. Understanding their approach to client relations will help you demonstrate how your experience aligns with their needs during any discussions.
✨Tip Number 2
Practice your interpersonal skills by engaging in conversations with friends or family. Being able to communicate effectively and warmly is crucial for a Front Office Manager, so honing these skills can give you an edge.
✨Tip Number 3
Get comfortable with common office software, especially spreadsheets. If you're not already proficient, consider taking a quick online course to boost your confidence and show that you're tech-savvy.
✨Tip Number 4
Network with professionals in the real estate industry. Attend local events or join online forums to connect with others who can provide insights or even referrals for the position you're interested in.
We think you need these skills to ace Front of Office Manager / Reception - Estate Agents
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and office management. Emphasise any previous roles that involved greeting clients, managing calls, or overseeing reception areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your interpersonal skills and organisational abilities. Mention specific examples of how you've successfully managed front office operations or improved client interactions in past roles.
Highlight Technical Proficiency: Since the role requires advanced knowledge of office software, be sure to mention your proficiency with spreadsheets and any other relevant digital tools. Provide examples of how you've used these skills in previous positions.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep you on the radar of the hiring team.
How to prepare for a job interview at VanRath
✨Showcase Your Interpersonal Skills
As a Front Office Manager, you'll be the first point of contact for clients. Make sure to demonstrate your excellent interpersonal skills during the interview by engaging warmly with your interviewer and showcasing your ability to connect with people.
✨Familiarise Yourself with Office Software
Since advanced knowledge of office software is crucial for this role, brush up on your spreadsheet skills and any other relevant digital tools before the interview. Be prepared to discuss how you've used these tools in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle customer inquiries. Prepare examples from your past experience where you successfully managed challenging situations or improved client relations.
✨Demonstrate Organisational Skills
The role requires strong organisational skills, so be ready to discuss how you manage multiple tasks effectively. You might want to share specific strategies or tools you use to keep yourself organised in a busy environment.
