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- Tasks: Lead the Revenues team, manage billing, and optimize service delivery.
- Company: Join a local authority dedicated to efficient revenue management.
- Benefits: Enjoy a hybrid work model with competitive pay rates.
- Why this job: Make a real impact in local governance while developing your leadership skills.
- Qualifications: Professional qualification in a relevant subject and extensive management experience required.
- Other info: Immediate consideration for applicants; contact George for more details.
The predicted salary is between 55000 - 77000 £ per year.
Job Title – Revenues Manager Location – Hybrid (Part office/Part working from home) Contract – Temporary Hours – Full-time Pay: PAYE – £26.24 p/h | LTD – £31.33 p/h Role Summary – We are recruiting for an experienced SRP Revenues Manager on behalf of a local authority. This role involves leading the day-to-day management of a Revenues Service, including Council Tax and Non-Domestic Rates billing, Housing Benefit Overpayment recovery, and handling complaints and appeals. You will play a key role in ensuring performance targets are met, legislative requirements are adhered to, and service delivery is optimised. Key Responsibilities: Manage and coordinate the Revenues team to deliver an efficient and effective service. Monitor collection rates for Council Tax, Non-Domestic Rates, and Housing Benefit Overpayments, ensuring resources are allocated effectively. Complete and submit statutory government returns, such as CTB1, QRC, NNDR1, and NNDR3. Maximise revenue collection by identifying new liabilities through inspections and ensuring they are actioned promptly. Lead on the development and testing of core revenue systems and support new system implementations. Maintain expert knowledge of legislation to provide guidance, manage complex cases, and represent the authority in court and tribunals. Handle customer complaints and correspondence with external stakeholders, ensuring high standards of service delivery. Develop and implement new processes and policies in response to legislative changes or service needs.Requirements: Professional qualification in a relevant subject (e.g., IRRV) with extensive management experience at a senior level. Strong knowledge of Council Tax, Non-Domestic Rates legislation, and GDPR. Proven ability to manage performance, achieve targets, and contribute to statutory returns. Excellent leadership and communication skills, with the ability to manage change and motivate a team. Experience representing local authorities in court and tribunals.Desirable Skills: Knowledge of Council Tax Reduction and Housing Benefit legislation. Experience with revenues and benefits systems, ideally NEC. Awareness of vulnerable groups’ needs and diversity considerations in service delivery.If this sounds like the next step in your career, we would love to hear from you. Please send your CV for immediate consideration. For more information, feel free to contact George at Service Care Solutions on (phone number removed) or email (url removed)
Revenues Manager employer: Service Care Solutions
Contact Detail:
Service Care Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenues Manager
✨Tip Number 1
Make sure to highlight your leadership experience in managing teams, as this role requires strong management skills. Be prepared to discuss specific examples of how you've motivated and guided a team to meet performance targets.
✨Tip Number 2
Familiarize yourself with the relevant legislation around Council Tax and Non-Domestic Rates. Being able to demonstrate your expert knowledge during discussions will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with statutory returns and how you've ensured compliance in previous roles. This is crucial for the Revenues Manager position, so having concrete examples ready will be beneficial.
✨Tip Number 4
Showcase your ability to handle complex cases and customer complaints effectively. Providing examples of how you've navigated challenging situations will demonstrate your problem-solving skills and commitment to high service standards.
We think you need these skills to ace Revenues Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in managing revenues services, particularly in Council Tax and Non-Domestic Rates. Emphasize any leadership roles you've held and your ability to meet performance targets.
Showcase Your Qualifications: Clearly state your professional qualifications, such as IRRV, and any other relevant certifications. This will demonstrate your expertise and suitability for the role.
Highlight Relevant Experience: In your application, provide specific examples of how you've managed teams, handled complex cases, and contributed to statutory returns. Use metrics where possible to showcase your achievements.
Express Your Understanding of Legislation: Demonstrate your knowledge of Council Tax, Non-Domestic Rates legislation, and GDPR in your cover letter. This will show that you are well-versed in the legal aspects of the role and can navigate them effectively.
How to prepare for a job interview at Service Care Solutions
✨Showcase Your Leadership Skills
As a Revenues Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated your team and achieved performance targets.
✨Know Your Legislation
Familiarize yourself with the relevant legislation regarding Council Tax, Non-Domestic Rates, and GDPR. Be ready to discuss how you have applied this knowledge in previous roles and how it will help you in this position.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about complex cases you've handled before and be prepared to explain your approach and the outcomes.
✨Demonstrate Customer Service Excellence
Highlight your experience in handling customer complaints and correspondence. Share specific instances where you improved service delivery or resolved issues effectively, showcasing your commitment to high standards.
